×
Register Here to Apply for Jobs or Post Jobs. X

Senior IT Service Desk Leader - xOps & SLA Expert

Job in Arlington Heights, Cook County, Illinois, 60005, USA
Listing for: United Airlines
Full Time position
Listed on 2026-09-09
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 128000 - 166000 USD Yearly USD 128000.00 166000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Service Desk Leader - 24x7 Ops & SLA Expert

United Airlines is seeking a Senior Manager to lead the 24X7 Service Desk, driving strategic direction, KPIs, and service improvements for a large workforce and vendor network.

The role collaborates with technology and business leaders to resolve chronic issues, optimize reliability, and develop staff through coaching and formal development plans. Strong customer-service focus and communications skills are essential for success.

#J-18808-Ljbffr
Position Requirements
10+ Years work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary