Site Manager

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Description

About Driven Car Wash

Driven Car Wash is a fast-growing express car wash operator proudly serving the Chicagoland area. We’ve built a company rooted in leadership, innovation, and excellence—empowering our team to think creatively, meet customer needs, and deliver industry-leading service.

At Driven, we believe in putting the right people in the right roles. Our core values—Humble, Hungry, and Smart—drive everything we do, from leadership to customer care. If you’re passionate about leading teams, growing membership, and creating exceptional customer experiences, we want you on our team.

The Driven Way

• Treat every customer as if they’re our only one
• Exceed expectations—every time
• Follow process: be consistent, efficient, and fast
• Deliver exceptional quality
• Show respect, professionalism, and friendliness
• Take ownership—treat the business like it’s yours
• Hire the best, train the best, and keep the best
• Recognize and reward performance
• Commit to doing better every single day

• Lead and develop your team to meet performance goals
• Deliver best-in-class customer service
• Manage day-to-day store operations and ensure a clean, safe, and welcoming environment
• Drive membership growth through team training and direct sales
• Maintain labor efficiency through effective scheduling
• Control operational costs and minimize losses or damages
• Hire, onboard, and train employees according to company standards
• Handle customer complaints with professionalism and urgency
• Conduct regular team meetings and performance reviews
• Oversee vendor relations and support local marketing initiatives
• Complete administrative tasks accurately and on time

• Minimum 2 years of experience in the car wash industry
• At least 1–2 years of management or team leadership experience
• Strong communication and sales skills
• A people-first mindset with a drive to exceed goals
• Comfortable working in a fast-paced, outdoor environment
• Mechanically inclined and comfortable with light maintenance
• Computer literate and able to learn POS systems quickly
• Professional, positive, and highly organized

• High school diploma or equivalent
• Physically able to stand, walk, lift up to 25 lbs regularly and 50 lbs occasionally
• Willing to work in an outdoor environment year-round
• Availability for full-time hours and flexible scheduling

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Project Management and Information Technology
• Industries Retail

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