Project Manager, Project & Program Management, Operations Management

Project Manager

At Voyage Advisory, Project Managers are the driving force behind successful client engagements. You'll be at the heart of defining, planning, and executing complex initiatives, ensuring that our clients achieve their strategic objectives. This role is about more than just tracking tasks; it's about leading, problem-solving, and making a tangible impact on critical business transformations. If you thrive on the daily challenge of guiding projects from concept to completion, fostering collaboration, and delivering measurable results, this is the place for you.

As a Project Manager at Voyage Advisory, you will take ownership of significant projects, often large in scope, with intricate dependencies, high risks, and substantial organizational impact. Your expertise will be crucial in navigating these complexities autonomously, ensuring smooth execution and successful outcomes. You'll be a central figure in our client engagements, working across our key verticals: utilities, financial services, manufacturing, government, and contact centers.

Your day-to-day will involve a dynamic mix of strategic oversight, hands-on management, and continuous improvement:

• Project Leadership & Execution: Define project scope, goals, and deliverables in close collaboration with Project Sponsors, senior management, and stakeholders, ensuring alignment with business objectives. You'll have overarching responsibility for identifying, mitigating, and communicating issues and risks to stakeholders and senior leadership.
• Strategic Problem Solving: Provide strategic planning, process development, and in-depth analysis and interpretation to resolve complex business problems. This includes making recommendations to enhance project management practices and implementing process improvements.
• Team & Stakeholder
  
  Collaboration:
  
  Work constructively with sponsors, business analysts, stakeholders, and customers to clearly define project scope and determine staffing requirements. You will promote teamwork and a collaborative work environment, effectively communicating project expectations to team members and stakeholders in a timely and clear fashion. Ensure team progress is transparent internally and clearly communicated externally.
• Client Communication & Expectation Management: Communicate effectively with customers, providing regular project status updates and securing valuable feedback. Manage expectations diligently, ensuring that all reports, estimates, and status updates are accurate, appropriately detailed, and that projects receive the correct level of priority.
• Process Improvement & Training: Implement project management process improvements and train other project managers on best practices. You will develop and establish objective measures, providing constructive input to performance metrics used within the project management lifecycle. This includes developing standards and procedures and training others to adapt to them.
• Monitoring & Reporting: Monitor and communicate project status, including reporting results to managers and users. You will oversee, develop, and maintain automated project plans, leveraging project management tools to monitor tasks and resource assignments. Stay abreast of current project management trends and industry improvements.
• Operational Excellence: Provide system functionality delivery on business capabilities, deliver compelling presentations, and offer production support when needed. You will also assist in the recruitment and selection of prospective team members, as well as their assimilation into the organization, fostering a culture of achievement within a results-oriented work environment. Manage issues and problems in a constructive and…