Practice Manager II - Pulmonary

Hourly Pay Range: $38.67 - $59.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:
Position:
Practice Manager II
- Pulmonary

Location:

Arlington Heights, IL Full Time: 40 hours/weekly

Hours:

Monday
- Friday, 8:00 AM - 5:00 PM Required Travel: to surrounding Clinics for coverage purposes

A Brief Overview:
Reporting to a director, the role is responsible for the day-to-day oversight of practice operations; responding to patient and staff issues as they occur; responsible for staff development, performance management, ensuring adherence to regulatory guidelines, policies and procedures and quality standards of a medical group clinic. Responsible for personnel engaged in patient reception, registration, scheduling, rooming etc., ensuring that clinicians are properly supported.

Responsible for managing all aspects of a project over the project lifecycle (initiate, plan, execute, control, close) in support of the organization’s strategic objectives and ongoing operations. Develops project tasks, milestones and deliverables using a standard set of tools to ensure timely completion of project. Manages projects that are typically medium to large and complex in characteristics or enterprise wide with limited oversight.

May manage a program of related projects and play a central role in planning, communication and reporting overall performance.

• Manages all support staff in the delivery of patient services including provider templates
• Responsible for setting overall direction for employees, in alignment with policies and objectives
• Develops staff schedules, workflows and coordinates regular staff and professional meetings
• Works to identify and resolve problems independently developing solutions
• May manage Lead MA(s) to ensure People Leadership is applied uniformly across locations and/or service line.
• Oversee talent management, including performance evaluations, coaching, and disciplinary actions, as needed.
• Lead and develop a high-performing team through effective hiring, training, performance management, and accountability practices.
• Maintain training and orientation of staff and providers; provide input into developing and updating training
• Exercises independent judgment within defined procedures to determine appropriate actions for moderately complex issues
• Monitor patient experience scores and develop tactics to improve areas of opportunity
• Responsible for monitoring and meeting budgetary goals for clinics/teams;
  Evaluate and report variances to director
• Collaborates with site-based provider leaders to coordinate communication, cascade key information, and facilitate bi-directional feedback to drive alignment, responsiveness, and operational improvement
• Performs quality audits; partners with quality to assess outcomes and plans for improvement
• Ensuring services are in compliance with professional standards, state and federal regulatory requirements and maintaining applicable accreditations with key organizations
• May be required to perform additional responsibilities as needed.

• Bachelor's Degree preferred OR 3+ Years experience in healthcare management, with a strong background in medical practice or hospital management required.
• AHA Heart saver CPR
  - American Heart Association (AHA) Preferred

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

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