RN Transitional Care Navigator; Population Health Chronic and Complex Care Management Program

Hourly Pay Range

$40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position:
Transitional Care Navigator

Location:

Arlington Heights

Full Time: 40 hours/week

Hours:

Monday-Friday, 8:00a-4:30p 2 days onsite required and 3 days remote optional. Weekend and holiday required per rotation. Remote optional for weekend and holiday coverage.

The RN Transitional Care Navigator (Population Health) is responsible for the case management, care coordination management, and utilization management of his/her population of patients across multiple care levels and settings. Serves as a catalyst to promote patients understanding their diagnosis, treatment options, and available resources and ensure that they are connected with the optimal resources across the continuum of care. This role will coordinate and facilitate smooth and safe care transitions while ensuring quality cost-effective patient outcomes.

Serves as a liaison between their patient population and all other providers. Will be responsible for key metrics of success, which include improving the overall cost of care, length of stay optimization, reduction in excess days, reduction in SNF utilization and improvement in SNF care transitions, reduction in 30-day readmission rate and ED utilization.

Guides high-risk patient and family through the health system from diagnosis, testing, treatment and follow-up care to assist patients with navigating the continuum of care. Eliminates barriers to patient's access to health care services and facilitates continuity of care/care coordination. Establishes and documents an individualized plan of care for assigned patients using evidence-based treatment guidelines considering the patients individual health goals with a focus on wellness, health management, disease prevention and chronic disease management.

Partners with the healthcare team to ensure clinical decision-making, implementation of recommendations, and discharge planning are timely and appropriate. Performs daily coordination between multiple departments, multi-disciplinary team, medical clinics, and community outreach to gain knowledge of patient, assure patient safety, smooth transitions of care, and manage utilization and total cost of care. Acts as advisor/educator by partnering with social work in providing emotional support including goals of care and counseling.

Provides and/or arranges clinical education including medication management, community resources, financial resources, and expert guidance to patients and families to promote their ability to understand and meaningfully participate in the healthcare process and personal decision-making. Facilitates appointments for appropriate consultations and support services within established protocols Completes Utilization Management for assigned patients.

• Applies Milliman Care Guidelines (Indicia) criteria to monitor appropriateness of admissions and continued stays and documents findings based on Department standards.
• Monitors LOS and ancillary resource use on an ongoing basis. Takes actions to achieve continuous improvement in both areas.

May need to travel to visit the patient at home from time to time. Available to his/her assigned patient population and participates as part of a call coverage structure. Participates in the collection and analysis of data to identify under/over utilization; improve resource consumption; promote potential reduction in cost; and enhance quality of care consistent with organization strategic goals and objectives.

• Bachelors Degree Healthcare Administration Required
• Bachelors Degree Nursing Preferred
• 3 Years Minimum three (3) years of utilization review, discharge planning, case management or disease management preferred.
• And Nursing experience in home services, ambulatory services working with high-risk patients beneficial.
• And 2 Years 2+ years of clinical nursing experience preferred
• Adheres to and practices in alignment with contemporary standards of care as established by leading professional organizations, including but not…