Fragrance Sales Associate

Company Description

L’Air | Indie & Niche Fragrances is an upcoming fragrance boutique opening in Arlington Heights, IL in September 2026. The boutique focuses on luxury, genderless scents that are distinctive within the Chicagoland region. L’Air’s mission is to create an immersive environment where fragrance is experienced as art, ritual, and self-expression. The team carefully curates indie and niche perfumes that encourage storytelling, personal style, and intentional self-care.

Team members will be part of building a new, experience-driven retail concept from the ground up.

The Fragrance Sales Associate is a part-time, on-site role based in Arlington Heights, IL. This role involves welcoming customers, learning their scent preferences, and guiding them through the boutique’s curated collection to find fragrances that fit their style and needs. Day-to-day responsibilities include:

• Drive sales by providing quality, personalized customer service to guests; encourage guests to smell and skin-test fragrances; share information about the fragrance and/or brand in an engaging way.
• Provide personalized fragrance consultations based on customer preferences, lifestyle, and mood.
• Build strong product knowledge of niche and indie perfume houses carried in-store.
• Assist with fulfillment of online orders.
• Maintain a clean, orderly, welcoming and elevated in-store experience at all times.
• Assist with in-store events.
• Assist with daily store operations such as opening/closing procedures, merchandising, and inventory organizations.
• Process sales transactions accurately using the POS system.
• Support visual merchandising and seasonal display updates.
• Educate customers in an accessible, engaging way.
• Build lasting customer relationships and encourage repeat visits.

• 1-2 years retail/customer service experience required (fragrance, luxury, specialty, beauty, or fashion retail a plus). Candidates should possess strong Retail Sales and Sales skills to meet goals while creating a positive buying experience.
• Genuine interest in fragrance, beauty, fashion, or sensory products.
• Strong communication and interpersonal skills.
• Comfortable engaging in consultative, one-on-one selling.
• Ability to learn fragrance profiles, notes, and brand stories.
• Detail-oriented and reliable with strong time management.
• Ability to stand for extended periods and handle stocking tasks.
• Social media familiarity a plus.
• Familiarity with niche/indie perfume brands a plus.
• Reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays as needed.