Maintenance Technician Roosevelt at Arlington Commons

Responsibilities

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Perform preventative maintenance work.
• Respond to and resolve emergency maintenance requests for after‑business‑hours calls (weeknights, weekends, holidays).
• Prepare vacant apartments to be rent‑ready.
• Keep the maintenance shop clean and organized; maintain adequate stock of parts for equipment and appliances.
• Interact directly with residents.
• Make customer service a priority.
• Maintain logbooks and databases; enter service requests and status updates into database.
• Assist in monitoring contractors’ work performance.
• Support the Maintenance Manager in meeting budget responsibilities.
• Follow and promote company policies and procedures.
• If the property has no housekeeper, perform light cleaning duties such as cleaning models, club houses, leasing office, emptying trash, cleaning grounds and amenity areas.
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in a clean, orderly, and working condition.

• Wear a complete, clean, and neat uniform when working on any PAA Property, including nights and weekends if applicable.
• Communicate with residents and prospects in accordance with PAA’s standards.
• Read and/or listen to resident requests and complaints.
• Receive resident complaints calmly, openly, and professionally.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance if needed.
• Deliver newsletters, correspondence, etc., to residents’ apartments.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.

• 1‑3 years of maintenance experience (apartment maintenance experience preferred).
• Troubleshooting and problem‑solving skills.
• Budget or basic business finance knowledge helpful.
• Refrigeration certification (type 2 or universal) or obtain within the first 90 days of employment.
• Valid driver’s license free of major moving violations and dependable transportation.

• Use various hand tools and test equipment.
• Bend, stoop, and kneel for extended periods of time.
• Push and pull up to 300 pounds on wheels.
• Lift up to 50 pounds.
• Climb ladders up to 40 feet in height.
• Use a hand‑truck.

• Move appliances from one unit to another, often by means of a hand truck up one to three flights of steps; appliances may weigh 75 to well over 300 pounds.
• Move commercial laundry room machines (single wash or double dryer) weighing 120 to 300 pounds for repair and preventative maintenance.
• Repair building structure, which may involve moving building materials ranging from several pounds to over 300 pounds.
• Maintain special equipment such as exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates; these often exceed 100 pounds in weight.
• Perform resident service functions that require moving or installing items (e.g., lighting, ceiling fans) while using a step ladder and lifting.

• Expected hourly rate of $23.00 per hour.
• Generous PTO program.
• 13 paid holidays plus 3 floating holidays and a paid volunteer day.
• Comprehensive, affordable medical coverage; company‑paid dental and vision coverage available to all full‑time associates.
• 401(k) with exceptional employer match.
• Associate apartment discount.
• Educational assistance program (tuition and certifications).
• Company‑paid employee assistance, mental health, and wellness programs.

Hourly pay in line with experience by reference to the required qualifications.

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed, sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy, age, national origin or ancestry, citizenship, physical or mental disability, genetic information, protected leave status, domestic violence victim status, or any other consideration protected by federal, state, or local law.