Mitigation Technician - Tier 1

The Water Mitigation Technician is primarily responsible for physically performing the water and storm damage cleanup for properties and providing excellent customer service skills. This is a labor-intensive construction related position that has a rotating on call / response requirement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Water Mitigation Technician cleans and dries out internal/inside areas of damaged property

Identifies items that are wet with a specialized equipment

Removes drywall, pulls up flooring, clears out all debris

Pumps water out with extraction equipment

Dries out water damaged materials with drying equipment

Water Mitigation Technician provides excellent customer service to property owner

Water Mitigation Technician effectively communicates job updates/progress with clients, insurance representatives and Project Manager Water Mitigation Technician responds 24x7 as needed

All other duties as assigned

Willing and able to engage in manual labor, which can be physically demanding able to regularly lift/carry 50 lbs and, on occasion, up to 100 lbsHigh School diploma or GED required and/or equivalent combination of education and experience

Excellent customer service and communication skills using English language

Due to the Emergency Response aspect of this position, work schedules typically include On Call participation (24x7) with modifications in work schedule being dependent on local On Call status

Willing and able to work and be available for overtime when needed

Great attitude, trustworthy, dependable, and a pleasant personality

Willing to receive appropriate vaccines/medical requirements

Able to pass a background check, driving record check, and regular employee drug screenings

SUPERVISORY RESPONSIBILITIES:

None
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