Maintenance Technician - Roosevelt at Arlington Commons

Responsibilities

• Assists in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
• Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
• Performs preventative maintenance work.
• Responds and resolves emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays).
• Prepares vacant apartments to make rent ready.
• Keep the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
• Interacts directly with residents.
• Must make Customer Service a priority.
• Maintains logbooks and databases; enters service requests and status updates into database.
• Assists in monitoring contractors work performance.
• Supports the Maintenance Manager in meeting budget responsibilities.
• Follows and promotes company policies and procedures.
• If the property does not have a housekeeper, light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in clean, orderly, and working condition.

• A complete clean and neat uniform must be worn when working on any PAA Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAA policy.
• Communicate with residents and prospects in a manner consistent with PAA's standards.
• Read and/or listen to resident requests/complaints.
• Receive resident complaints in a calm, open and professional manner.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc. to residents' apartment.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.

• 1-3 years maintenance experience (apartment maintenance experience preferred)
• Troubleshooting and problem‑solving skills.
• Budget or basic business finance helpful.
• Refrigeration certification (type 2 or universal) or obtain in the first 90 days of employment.
• Valid driver's license (free from major moving violations) and dependable transportation.

• Must be able to use various hand tools and test equipment.
• Must be able to bend, stoop, and kneel for extended periods of time.
• Must be able to push and pull up to 300 pounds on wheels.
• Must be able to lift up to 50 pounds.
• Must be able to climb ladders of up to 40 feet in height.
• Must be able to use a hand‑truck.

• May be required to move appliances weighing 75 to well over 300 pounds using a hand truck over one to three flights of steps.
• May be required to move single washing machines or stacked clothes dryers weighing 120 to 300 pounds.
• May be involved in repairs to the building structure, moving materials weighing up to 300 pounds.
• May required to perform maintenance on special equipment (exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates) that requires lifting beyond 100 pounds.
• May be required to perform resident service functions or upgrades to the apartment home, such as installing lighting or ceiling fans, using a step ladder while lifting.

• Expected hourly rate of $23.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Generous PTO program.
• 13 paid holidays plus 3 floating holidays and paid volunteer day.
• Comprehensive, affordable medical coverage as well as company‑paid dental and vision coverage available to all full‑time, regular associates.
• 401(k) with exceptional employer match.
• Associate Apartment Discount.
• Educational Assistance Program (tuition and certifications).
• Company‑paid employee assistance, mental health, and wellness programs.

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.