Lead, Janitorial Services

Lead, Janitorial Services

The Janitorial Lead is responsible for overseeing daily cleaning operations, ensuring all public and back-of-house spaces are maintained to the highest standards of cleanliness, safety, and presentation. This role leads the janitorial team, coordinates workflows across assigned zones, and serves as the primary point of contact for cleanliness-related issues during operating hours and events.

Essential Functions

• Lead, train, and supervise janitorial staff across all assigned areas
• Monitor team performance and provide real-time coaching and feedback
• Serve as the point of contact for janitorial staff and escalate issues to management as needed
• Oversee and participate in daily cleaning tasks, including:
• Restroom sanitation and restocking
• Floor care (sweeping, mopping, vacuuming, spot cleaning)
• Trash removal and recycling
• Dusting and surface cleaning across all facility areas
• Ensure high-touch areas are cleaned and disinfected regularly
• Maintain cleanliness standards in both guest-facing and back-of-house areas
• Conduct routine walkthroughs to inspect cleanliness and identify areas needing attention
• Ensure specialized spaces (e.g., exhibits or sensitive environments) are cleaned according to guidelines
• Monitor janitorial supply levels and communicate restocking needs
• Ensure proper use and storage of cleaning chemicals and equipment
• Ensure adherence to all safety procedures and OSHA guidelines
• Train staff on proper chemical handling, equipment usage, and emergency procedures
• Respond to and manage spills, hazards, and urgent cleaning needs promptly
• Communicate regularly with management regarding facility conditions, staffing needs, and operational updates
• Report maintenance issues or repairs needed within the facility

Qualifications

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• 2+ years of janitorial or custodial experience, with at least 1 year in a leadership or supervisory role
• Strong knowledge of cleaning procedures, equipment, and safety standards
• Ability to lead teams in a fast-paced, guest-facing environment
• Strong organizational and communication skills
• Bilingual speaker (Spanish & English) a plus!
• Ability to work flexible hours, including evenings, weekends, and holidays as needed

The National Medal of Honor Museum Foundation, based in Arlington, Texas, is dedicated to preserving and honoring the stories and legacy of Medal of Honor recipients. Through a state-of-the-art museum spanning over 100,000 square feet, the Foundation aims to inspire visitors by showcasing the extraordinary courage, sacrifice, and patriotism of ordinary individuals who performed heroic acts above and beyond the call of duty.

In addition to the museum, the Foundation is home to the National Medal of Honor Griffin Institute, which promotes character development rooted in the Medal's core values:
Courage, Sacrifice, Commitment, Integrity, Citizenship, and Patriotism.

The National Medal of Honor Museum Foundation is an Equal Opportunity Employer. The Foundation's leadership is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and access to facilities and programs.