Ski Technician - Aspen

Seasonal

Job Title: Ski Technician

Location: Aspen, CO

Terms: Seasonal- full- and part-time roles available

Pay: $18/hour base wage, plus generous tips

• Expect weekend and holiday work.
• Daily operations broken into morning and evening shifts.
• No previous experience required.

Ski Technicians are the face of Ski Butlers, delivering ski/snowboard rentals to guests, providing on‑mountain support, and handling gear returns. They build confident decision‑making, accountability, and professional skills in the workplace, all while enjoying the mountains.

• Delivery:
  Completing scheduled and reactive ski/snowboard rental fittings while focusing on our three Key Customer Requirements:
• KCR #1:
  On Time – Arriving within 5 minutes of the agreed‑upon time.
• KCR #2:
  Communication – Setting clear expectations around the entire scope of service.
• KCR #3:
  Equipment – Choosing the right equipment for each guest given their skills and current resort conditions.
• Support:
  Provide equipment support to guests within 45 minutes.
• Pickup:
  All scheduled returns are brought back to the shop, sanitized, re‑stickered, and tuned for their next use.
• Maintain delivery vehicle cleanliness and fuel levels.
• Packing orders for future delivery.
• Setting up the next shift and future team members for success.

• Basic ski/snowboard tuning, waxing, and general equipment maintenance.
• Making/answering customer phone calls with a positive and inviting tone of voice.
• Restocking delivery vehicles with extra equipment.

• Full Aspen Ski Company Premier Pass:
  Unlimited use & no blackout dates at Aspen, Aspen Highlands, Buttermilk & Snowmass.
• Ikon Base Pass included with the Aspen Ski Company Premier Pass.
• Free Alterra Mountain Company employee pass.
• Unlimited access to all AMC owned resorts.
• Ability to upgrade to full Ikon Pass at a heavily discounted rate.
• Ability to ski everyday.
• Access to 645+ industry‑discounted brands through Expertvoice.
• Discounted access to Rossignol/Dynastar/Lange equipment.
• 401K benefit and match for all staff members over 18 years old.