Accounts Receivable Specialist

Description Position Summary

The Accounts Receivable Specialist oversees all aspects of accounts receivable workflows, including timely and accurate application of cash, account reconciliations, credit handling, and collection activities. This position requires strong communication, analytical, and organizational abilities to maintain efficient AR processes and foster effective cooperation with both internal teams and external contacts.

Key Responsibilities

Payment Processing and Account Updates

Apply incoming payments and record daily receipts for designated accounts with a high degree of accuracy and timeliness.

Create and post manual payment entries as required.

Reconcile customer account activity, promptly identifying and addressing discrepancies or posting errors.

Dispute Resolution and Account Adjustments

Partner with cross-functional teams, including contract administration and rebate analysts, to research and resolve AR issues with vendors or customers.

Investigate and resolve deductions, credits, debits, and other billing inconsistencies.

Track outstanding AR balances by supplier or customer, ensuring disputes and exceptions are resolved efficiently.

Collections and AR Reporting

Initiate follow-up strategies for overdue accounts, using email and phone communication to recover outstanding balances.

Maintain and analyze a weekly aging report to monitor delinquent invoices, documenting collection efforts and resolutions.

Supply trade references upon request and keep comprehensive records supporting all AR-related transactions.

Team Support and Communication

Provide support coverage for other AR associates as needed.

Manage remittance information received through the shared AR email inbox.

Update the AR supervisor regarding unresolved issues, escalating matters when appropriate.

Other Functions

Adhere to established procedures to achieve accuracy and productivity targets.

Assist in uploading supporting documents into the document management system.

Supervision

Reports to:

Accounts Receivable Manager or equivalent role.

Interaction

Internal:
Collaborate with professionals in finance, sales, and category management; occasional contact with other departments.

External:
Communicate with customers, suppliers, and business partners as necessary.

Additional Duties

Participate in special projects and departmental initiatives as assigned.

Qualifications

Associate or bachelor's degree, or equivalent combination of education and work experience.

Preferably five or more years' experience in accounts receivable roles.

Familiarity with Microsoft Dynamics 365 (or similar large-scale ERP software).

Skilled in Microsoft Office applications (Excel, Word, Outlook).

Strong attention to detail, follow-up, and organizational skills.

Excellent verbal and written communication and customer service capabilities. Requirements - Associate or bachelor's degree, or equivalent education and work experience.

- Minimum of five years of experience in accounts receivable roles is preferred.

- Proficiency in Microsoft Dynamics 365 or similar large-scale ERP software.

- Advanced skills in Microsoft Office applications, including Excel, Word, and Outlook.

- Exceptional attention to detail and strong organizational abilities.

- Effective verbal and written communication skills, with a focus on customer service.

- Ability to analyze and resolve accounts receivable discrepancies efficiently.

- Strong follow-up skills and a proactive approach to managing tasks.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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