Accounts Receivable Specialist

Responsibilities

• Invoice Preparation & Issuance:
  Prepare and issue accurate customer invoices in a timely manner; ensure invoices align to service agreements, approved rates, and billing schedules.
• Contract/PO Review & Billing Validation:
  Review contracts, purchase orders, and service agreements to confirm billing terms, rates, frequency, and required supporting documentation; ensure appropriate approvals are in place before invoicing.
• Billing Accuracy, Adjustments & Documentation:
  Research and resolve billing discrepancies; process credit memos, rebills, and other adjustments as needed; maintain clear audit trails and organized billing documentation.
• Customer Account Maintenance:
  Maintain accurate customer and billing records (bill-to/ship-to, billing contacts, invoice delivery preferences, and related master data) and support data quality routines.
• Month-End Close Support:
  Assist with month-end close activities, including billing cutoffs, AR accrual support, and reconciliations; provide schedules and support documentation as requested.
• Audit & Compliance Support:
  Support internal and external audits by preparing schedules, responding to requests, and providing documentation; adhere to internal controls and company policies.
• Continuous Improvement & Systems Enablement:
  Identify opportunities to improve billing processes and reduce rework; contribute to SOPs/job aids and leverage technology to enhance billing workflows (automation, reporting, and standardized templates).

• Associate’s or Bachelor’s degree in Accounting, Finance, or a related field preferred (or equivalent experience).
• 2+ years of experience in Billing, including invoice preparation and exception resolution.
• Proficiency with ERP/accounting systems and Microsoft Office (Excel required).
• Strong attention to detail, organization, and documentation discipline.
• Excellent communication and problem-solving skills; customer-service mindset when working with internal and external stakeholders.

• Microsoft Dynamics 365 (Finance/AR) experience is strongly preferred; experience creating/maintaining invoices and supporting AR processes in D365 is a major plus.
• Experience in a high-volume, multi-location services environment with contract-based billing.
• Experience supporting close and audit requests, including reconciliations and schedule preparation.
• Comfort working in a shared services model with service levels, cutoffs, and standard work expectations.