Payroll Operations Specialist

Job Overview

Location:

Atlanta, GA

Payroll Specialist responsible for supporting and processing U.S. payroll.

• Process end-to-end multi-state high volume U.S. payroll for weekly and bi‑weekly cycles accurately and timely
• Manage 8 pay groups across 4 FEIN that includes 10,000 employees
• Process daily off‑cycle payments that include supplemental wages, bonuses, and any ad‑hoc payment
• Serve as day‑to‑day point of contact for payroll inquiries and escalations, providing clear and helpful guidance to employees
• Work closely with Labor Relations and the union to ensure compliance with CBA agreements
• Work efficiently in a fast‑paced, deadline‑driven environment while ensuring confidentiality and excellent employee support
• Validate payroll items prior to transmission and confirm output
• Advanced Excel including pivot tables, VLOOKUPs, and complex formulas to reconcile large data sets, generate reports, and locate variances
• Maintain and update payroll records, ensuring data accuracy and proper documentation
• Review and administer all garnishment items
• Load export files to third‑party vendors (NEI Benefits, Banco Santander, Local 1 Benefits, Banco Popular)
• Ensure compliance with federal, state, and local regulations
• Identify and analyze process gaps, recommend improvements, troubleshoot inconsistencies, and support payroll controls
• Support payroll system maintenance, working with HRIS and Field Support to ensure data remains correct and up to date
• Implement and/or streamline procedures within the department to facilitate efficient processing of payroll and payroll related reporting
• Develop ad‑hoc financial and operational reporting as needed
• Verify/prepare payments to third‑party vendors (NEI Benefits, Banco Santander, Local 1 Benefits, Banco Popular)
• Assist with audit requests, documentation, and tax compliance requirements
• Maintain confidentiality of all PII data and any communications containing PII data
• Assist in preparing journal entries and support payroll related account reconciliations
• Understand proper taxation of employer paid benefits
• Perform compliance for unclaimed property payroll checks
• Subject matter expert across all payroll departments

• High school diploma required
• 4‑year degree preferred or equivalent work experience
• FPC or CPP a plus
• 3 or more years of payroll processing experience required
• Proven experience with high volume payroll (minimum 2000 employees)
• Proven capacity to prioritize tasks and maintain high‑quality work under time constraints
• Demonstrated capacity to retain complex information and retrieve it efficiently
• Ability to proactively problem solve and critically think
• Advanced Excel abilities
• Excellent verbal and written communication skills
  
  Ability to explain complex subjects without jargon
• Strong decision‑making skills with the ability to act quickly and confidently
• Excellent time management and prioritization skills
• Experience working with ADP a plus

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered:

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company‑paid short‑and‑long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match:
  Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.