Payroll Operations Manager

firstPRO 360 is assisting their fast-growing company in the Galleria area in Atlanta, seeking a Payroll Operations Manager
. The ideal person would be hands on, a forward thinking and intellectually curious. The Payroll Operations Manager plays a critical role in supporting a rapidly growing organization by leading accurate, compliant, and scalable payroll operations across a complex, multi-state workforce. This role is ideal for an experienced payroll professional who thrives in dynamic environments and is motivated by building best-in-class payroll, timekeeping, and compliance processes that can grow with the business.

• Administer all garnishments and levies in compliance with federal and state regulations, in partnership with OSV.
• Monitor new garnishment orders through first payroll to ensure accurate setup.
• Process bi-weekly payroll for all employees accurately and on time.
• Research and resolve employee payroll inquiries.
• Maintain accurate worker costing allocations and state-mandated SUI reporting.
• Manage payroll inbox requests in Workday to meet payroll deadlines.
• Partner with Treasury to ensure accurate and timely payroll funding.
• Collaborate with Accounting on GL questions, new earnings/deductions, and payroll research.
• Manage leave of absence pay processing, including PTO, STD, salaried and hourly pr orations.
• Oversee Timekeeping and Scheduling in Workday, assisting managers with corrections and approvals.
• Stay current on federal, state, and local legislative changes impacting payroll and pay practices.
• Work collaboratively with a co-manager to execute bi-weekly payroll processes.

• Research and resolve employee time-off inquiries.
• Maintain service dates for vacation accruals and adjust balances as needed.
• Ensure accurate transition of plans and balances for employees transferring locations or plans.

• Own payroll, time, and absence audits and reporting requirements.
• Ensure timely and accurate DOL reporting across all states.
• Provide payroll reporting to Operations, Accounting, and Treasury.
• Support ad hoc reporting and data analysis to troubleshoot payroll, tax, time, and absence issues.
• Provide reporting support for audits including 401(k), benefits, and workers’ compensation.
• Serve as primary liaison with OSV for payroll, garnishments, treasury, and fulfillment.
• Hold vendors accountable to SLAs and service expectations.
• Troubleshoot timeclock and software issues in partnership with pharmacy leadership and vendors.
• Review and process vendor invoicing as applicable.

• Research and set up payroll taxes for new states and localities in Workday, OSV, and tax entities.
• Coordinate ordering, setup, and deployment of time clocks for new locations.
• Ensure carryover PTO and prior benefit payments are processed accurately during go-live.

• Ensure quarterly payroll is accurate and reconciled prior to close.
• Manage year-end payroll activities, including W-2 processing in partnership with OSV.
• Ensure W-2s are issued timely and accurately to employees and regulatory agencies.
• Research and process W-2 corrections (W-2
  
  Cs) as needed.
• Partner with Accounting and Treasury to finalize GL and payroll payments.

• Report HCM issues to the Workday HCM team.
• Manage Time, Pay, and Absence modules in Workday, including annual calendar setup.
• Partner with Accounting on forward accrual configurations.

• High school diploma or GED required;
  Bachelor’s degree preferred.
• Certified Payroll Professional (CPP) required.

• 10+ years of payroll administration experience; HR experience a plus.
• Workday payroll experience required.
• Multi-state payroll experience across 10+ states required.
• Experience processing payroll for 2,500+ employees.
• Public company (SOX) experience preferred.
• Advanced Microsoft Excel skills required.
• Exceptional attention to detail with a high level of accuracy.
• Proven ability to problem-solve independently and meet strict deadlines.
• Strong communication and customer service skills, including executive-level communication.
• Ability to thrive in a fast-paced, collaborative, multi-priority environment.