Sr. Payroll Analyst

As a Payroll Analyst, you will be responsible for solving complex Payroll issues, stemming from restaurant team members, managers, and Support Center staff.

• Audit, review, and reconcile Restaurant, International and Support Center payrolls on a weekly basis.
• Distribute weekly audit reports to Payroll Specialists.
• Support Payroll Supervisors by handling escalations.
• Assist in the Training and Development of Payroll Specialists and New Hires.
• Maintain a high level of customer service through timely response to emails and tickets.
• Process complex off-cycle payments (Reversals, Over payments, Duplicate Employee Merges).
• Assist with research and resolution of complex payroll related matters.
• Document and maintain best practices for payroll processing and implement new procedures as needed.
• Maintain a high level of confidentiality for all payroll-related items.

• High school diploma or GED required.
• Undergraduate degree in business, accounting, or related field preferred.
• Payroll processing experience required.
• Experience with Workday preferred.

• Strong computer skills.
• Intermediate Microsoft Excel skills: VLOOKUP, Pivot Tables.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, oral, and written communication skills.
• Strong organizational skills with great attention to detail.
• Must have the ability to work in a fast-paced environment with tight deadlines.
• Ability to work in a highly structured team environment.
• Ability to maintain strict adherence to outlined procedures.
• Ability to have a flexible work schedule due to work volume fluctuations.