Accounts Payable​/Expense Management Representative

POSITION TITLE

Accounts Payable / Expense Management Representative

Lynchburg, VA (hybrid) Richmond, VA (hybrid)

The Accounts Payable / Expense Management Representative reports to the Senior Manager, Expense Management and is responsible for processing Accounts Payable invoices and related functions such as discrepancy resolution and customer service. The role works independently, as part of a team, and with department management on special projects, driving process improvements and assisting with month‑end close processes. This position offers an excellent opportunity for a motivated, organized individual seeking a fast‑paced work environment focused on process automation and key accounting system utilization.

• Ensure that appropriate documentation is submitted for payment based on the Accounts Payable policy.
• Ensure invoices are categorized and routed appropriately from receipt in the Genworth Invoices mailbox.
• Validate data captured from invoices (OCR/ICR) and enter invoice and check requisition information into Oracle.
• Accurately review, code and process invoices ensuring proper approval in accordance with Genworth Approval Hierarchy.
• Collaborate with Sourcing, requesters and suppliers to respond to customer inquiries, audit requests, reconcile supplier statements, and correct discrepancies.
• Meet turnaround times and other goals as stated by Accounts Payable leadership.
• Respond to Accounts Payable related inquiries through the Accounts Payable research mailbox.
• Adhere to standard operating procedures and internal controls.
• Serve as the Subject Matter Expert (SME) within the Accounts Payable team.
• Document procedures as needed.
• Reassess priorities to meet deadlines.
• Assist with other projects as needed, including identifying and implementing process improvements.
• Support the American Express corporate credit card program by executing temporary limit increases with approval and processing corporate credit card applications.
• Support the associate exit process to ensure corporate cards are cancelled upon exit.
• Support the T&E expense report audit as backup.

• High School Diploma.
• At least 2 years of Accounts Payable experience.
• Customer service experience.
• Excellent communication (written and verbal), time management, organizational and interpersonal skills.
• High level of initiative, motivation and integrity.
• Ability to work effectively in diverse work groups.
• Proficiency in Microsoft Office applications.

• Associate’s or Bachelor’s Degree.
• Insurance product and process knowledge.
• At least 5 years of Accounts Payable experience.
• Knowledge of coding invoices and the General Ledger.
• Background in Oracle and Kofax (KTM Validation and Mark View).
• Proficiency in Excel.

At this time, Genworth will not sponsor a new applicant for employment authorization for this position. No agencies please.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer‑funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services