Accounts Receivable Coordinator​/Collections

Assist locations with research and training. Responsible for payments, research for sites and customers, reverse credit card chargebacks/NSF checks, adjustments for payments/credit memos, and applying corporate receipts. May assist analysts, bank reconciliation supervisors, accounts payable, IT, and managers/controllers.

• Reinstates invoice amounts from NSF check returns and credit card chargebacks.
• Process payment transfers.
• Research and apply bank reconciliation adjustments.
• Apply payments received from customers, UPS, and corporate.
• Enter customer rebates.
• Research payment applications and adjust incorrect payment applications by branch personnel.
• Assign bad debt accounts to collection agencies.
• Set up I/C accounts.
• Assumes other duties as assigned.
• Approve credits, submit tax certificates and credit of tax, manage complex accounts, contact customers for payment, and other tasks as requested.
• Maintain a "can do" attitude, multitask in a fast‑paced environment, and work within a team.
• Computer literate with Microsoft Excel knowledge.

• Prepare reports as required by management.
• Reduce AR delinquency by emailing and calling customers.
• Prepare, sort, copy, file, and mail invoices, receipts, checks, and correspondence.
• Prepare weekly manual deposits.
• Answer phone to assist customers with payments.
• Open mail daily.

• Minimum 3+ years of experience in collections.
• Conduct account research and analysis.
• Prepare and maintain various aging reports.
• Ability to prioritize, problem‑solve, and multitask.
• Interact with customers to resolve outstanding issues and disputes.
• Manage workload while taking inbound and making outbound calls.
• Excellent communication and strong customer service skills.
• Solid Microsoft Office skills required – Word, Excel, Outlook.
• Identify and execute necessary adjustments.

• Health, dental, and vision insurance.
• Paid time off.
• 401(k) with generous company match.
• Company‑paid life insurance and long‑term disability.
• Short‑term disability.
• Employee assistance program.
• Tuition assistance program.
• Employee discounts.