Revenue Operations Accountant

Job Description

Join us in
Telling the Stories of Santa's North Pole!

The Lumistella Company is a global intellectual property company dedicated to bringing Santa's North Pole to life for children around the world through consumer products, original entertainment and brand experiences. We are home to the most iconic and beloved Christmas brands of this generation including The Elf on the Shelf, Elf Pets, and Elf Mates.

The Revenue Operations Accountant will primarily be responsible for owning the Company’s accounts receivable operations across multiple revenue streams, including retail, ecommerce, licensing, digital, and wholesale. This role ensures accurate invoicing, timely cash application, and effective collection of outstanding balances, while supporting month-end close and accounting processes related to revenue. In addition to executing core AR responsibilities, this position is expected to take ownership of assigned business processes, proactively identify opportunities to strengthen financial accuracy, operational efficiency, and internal controls, and contribute to the continued maturation of the Finance and Accounting organization.

Success in this role requires continuous improvement mindset, intellectual curiosity, and a willingness to challenge existing processes in support of a more scalable, efficient, and insight-driven Finance organization.

This position is based in Atlanta, Georgia, and does not include relocation assistance. Candidates must be able to relocate at their own expense if selected.

The Revenue Operations Accountant will:

Accounts Receivable Operations

• Own daily accounts receivable activities, including invoicing, cash application, and collections
• Monitor accounts receivable inbox and respond to customer inquiries in a timely and professional manner
• Monitor AR aging and proactively drive collection efforts on past-due balances, including direct customer outreach
• Ensure timely and accurate recording and reconciliation of all customer payments
• Review, validate, and post RMAs, credits, and adjustments prepared by upstream teams
• Manage customer accounts, including setup, maintenance of terms, and ongoing account integrity
• Ensure all deductions, chargebacks, and allowances are reviewed, reconciled, approved, and recorded
• Maintain complete and accurate customer remittance documentation in accordance with company policies
• Prepare and distribute customer statements and follow up on outstanding balances
• Provide Finance and Sales leadership with regular updates, including analysis of aging trends, risks, and recommended escalation actions
• Collaborate cross-functionally with Sales, Customer Service, Licensing, Operations, and Finance to resolve billing and payment issues

Licensing / Royalty Receivables

• Track royalty reporting requirements and expected payments in accordance with licensing agreements
• Follow up with licensees on missing or late royalty reports and payments
• Support the preparation and validation of royalty invoices
• Reconcile royalty receivables and investigate discrepancies

Digital and Ecommerce Revenue

• Reconcile digital and ecommerce revenue streams, including platform activity, deposits, refunds, and fees
• Ensure accurate recording of digital transactions in accordance with GAAP
• Identify and investigate discrepancies across platforms and accounting records

Insights & Analysis

• Analyze AR aging and customer payment behavior to identify trends, risks, and opportunities
• Identify recurring chargebacks, deductions, or disputes and recommend corrective actions
• Provide insights to support cash flow forecasting, including expected collections and potential delays
• Highlight emerging issues impacting collections, billing, or revenue accuracy to Finance leadership
• Support development of reporting and dashboards to improve visibility into AR performance
• Proactively identify process inefficiencies and recommend improvements to enhance accuracy, scalability, and control

Accounting Support

• Support month-end close activities related to accounts receivable and revenue
• Prepare AR aging reconciliations to the general ledger and resolve reconciling items
• Review and resolve unapplied cash balances
• Assist in preparing journal entries related to AR and revenue transactions
• Prep