Revenue Recovery Specialist - Atlanta, GA

Revenue Recovery Specialist - Atlanta, GA

Atlanta, GA

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

The Revenue Recovery Specialist is responsible for the upstream protection of rental revenue by ensuring resident final financials are accurate, compliant, and fully supported prior to account closure. This role serves as a key partner to onsite teams, Resident Services, Account Settlement, and internal support functions to validate charges, documentation, and lease accuracy before balances move downstream. By ensuring accuracy the first time, the Revenue Recovery Specialist prevents revenue loss, reduces post-close adjustments, and strengthens the recoverability of resident balances.

By ensuring resident final financials are complete, accurate, and compliant before account closure, the Revenue Recovery Specialist directly protects NOI and prevents revenue from being adjusted downstream. This role reduces disputes, refunds, legal exposure, and rework while preserving higher, more collectible balances for Account Settlement and Cortland. The result is stronger collections performance, cleaner financial reporting, and a more consistent resident move-out experience across the portfolio.

Final Account Statement Review & Accuracy

• Review and validate Final Account Statements (FAS) prior to account closure
• Confirm lease terms, rent responsibility periods, concessions, fees, and damage charges