Senior Coordinator, Payroll

How you'll help us Keep Climbing (overview & key responsibilities)

The Senior Coordinator Payroll is an experienced individual contributor responsible for processing accurate, timely, and compliant payroll activities across multipleemployee populations and specialized payroll work streams. This role supportspayroll processing for regular employees, retirees, flight attendants,expatriates, employees with disability-related payroll needs, and globalmobility payments, while also handling garnishment processing, tax-related activities, and banking data updates. Success in this role requires strongpayroll knowledge, attention to detail, sound judgment, and the ability tomanage sensitive information with accuracy and care.

• Process payrollaccurately and on time for regular employees, retirees, flight attendants,expatriates, disability-related payroll cases, and global mobility-related payments. Review payroll inputs and outputs to identify discrepancies,validate data, and resolve issues before payroll completion. Maintain andupdate payroll records, including banking data updates and other employee payroll changes.

• Processdisability-related payroll transactions in alignment with established procedures, timelines, and requirements. Process garnishments in accordance with applicable requirements, deadlines, and established procedures.

• Support tax-relatedpayroll activities, including review, validation, issue resolution, and compliance-related processing. Research and resolve payroll issues relatedto pay, deductions, taxes, garnishments, direct deposit, disability cases,and employee data.

• Partner with HR,Benefits, Tax, Finance, and other internal stakeholders to gather information and resolve payroll questions or issues. Ensure payrollactivities are completed in alignment with company policy, internal controls, and applicable regulatory requirements.

• Support payrollreconciliations, audits, reporting, and year-end activities to maintainaccuracy and audit readiness. Monitor recurring issues and process gapsand contribute to continuous improvement efforts that strengthen payrollquality and efficiency.

• Communicate clearly and professionally with employees, managers, and business partners regardingpayroll questions and issue resolutions.

• 2+ years’ experience in payroll processing,payroll operations, or a related function

• Experience in payroll processing, payrolloperations, or a related function

• Strong knowledge of payroll processes,controls, and issue resolution practices

• Experience handling complex payroll transactions or escalations

• Strong attention to detail and commitment to accuracy

• Strong analytical, organizational, and problem-solving skills

• Abilityto manage sensitive and confidential information appropriately

• Is at least 18 years of age and hasauthorization to work in the United States.

• Embraces diverse people, thinking, and styles.

• Consistently prioritizes safety and security of self, others, and personal data.

• Bachelor's degree or equivalent

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