Billing Manager
Listed on 2026-09-19
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Accounting
Accounts Receivable/ Collections, Accounting Manager, Financial Compliance, Financial Reporting
About this position
Who We Are:
Eagle Telemedicine is the leader in technology-enabled inpatient and outpatient care for sustainable healthcare resilience. Eagle has 450+ active physicians and 70+ W2 exempt, non-union employees based in Atlanta, Georgia, serving hospitals in more than 40 states.
Why Eagle Is a Premier Place to Work:
At Eagle, we invest in our people and back it up with meaningful benefits that support your health, financial future, and time to recharge.
- Comprehensive Health Coverage Eagle covers 80% of medical premiums , helping keep quality healthcare affordable for you and your family.
- Retirement You Can Count On We match up to 4% of your salary in our retirement plan—and you’re 100% vested, because your future matters.
- Time to Recharge Enjoy a generous PTO program with 120 hours (15 days) in your first full year of service.
Job Summary:
The Billing Manager oversees the Company's end-to-end billing function, ensuring invoices are timely, accurate, and compliant with customer contracts while leading billing operations, collections, automation, onboarding, and continuous process improvement.
Direct Report Responsibilities:
Directly manages 1–2 Billing Specialists/Analysts and is responsible for hiring, coaching, performance management, and development.
Duties/Responsibilities:
- Manage the end-to-end customer billing cycle.
- Manage the collections process.
- Ensure invoices are accurate, timely, and contract compliant.
- Understand customer contracts and ensure billing terms are accurately configured in Quickbase and the Billing Log.
- Lead customer billing onboarding meetings.
- Serve as the primary contact for billing discrepancies.
- Manage billing automation through Quickbase and/or Sage Intacct.
- Partner with developers to enhance automation, review testing files, and validate enhancements.
- Collaborate with Accounting, Operations, Sales, Legal, and IT to improve billing processes.
- Identify opportunities for process redesign and automation.
- Perform analytical reviews and ad hoc billing analyses.
- Support monthly close activities.
- Support internal and external financial audits for billing-related inquiries.
- Monitor billing KPIs and recommend operational improvements.
Required Skills/Abilities:
- Strong knowledge of billing, collections, and accounts receivable.
- Ability to interpret contractual billing terms.
- Experience with Quickbase or similar workflow tools preferred.
- Advanced Microsoft Excel skills.
- Strong analytical, organizational, leadership, and customer service skills.
- Excellent written and verbal communication skills.
- Strong business partnership skills.
Education & Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
- Five or more years of progressive billing or revenue cycle experience.
- Supervisory experience required.
- Healthcare or professional services billing experience preferred.
- Experience with contract-based billing, ERP systems, and billing automation preferred.
Physical Requirements
Hybrid position requiring at least 3 days per week in the office, subject to manager approval.
Prolonged periods of sitting and computer work.
Must be able to lift up to 15 pounds.
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