Member Experience Coordinator

Role: Member Experience Coordinator

Location: Buckhead, Atlanta

Workplace Type: We ask all employees to work a minimum 4x/week in their local office.

Position Description

The Member Experience Coordinator plays a critical role in constructing the environment (both live and virtual) for the ultimate member experience orting to the Member Experience Manager, this position is responsible for organizing, planning and execution of logistics for in person and virtual gatherings. This position requires 1-2 trips per year.

The ideal individual will have a strong passion for world-class quality and attention to detail, and thrive in a fast-paced, dynamic environment.

Responsibilities

• Management of the team storage room
  • Responsible for tracking summit supply needs and coordinating with member services team
  • Organize the materials that are packed for each summit
  • Order summit materials
  • Keep an inventory system of summit materials
  • Help pack and unpack pelican cases before and after each gathering
  • Responsible for organizing name tags
  • Pack materials for virtual experiences
• Support World 50 Concierge
  • Answer concierge emails within 48 hours
  • Continually update gift guide website
  • Develop and grow the strategy for World 50 concierge
  • Maintain World 50 as a vendor, attend shows at the Mart and place bulk orders
  • Order holiday gifts for World 50 vendors
• Assist with World 50 Gatherings
  • Attends all necessary meetings
  • Assist in managing event related collateral (e.g., welcome card, menu, maps, etc.)
  • Travel to a summit, and assist with onsite logistics

Requirements

• Highly organized, creative, and attentive to detail; able to manage, prioritize and bring to completion multiple projects
• Excellent interpersonal skills, flexibility to accommodate different situations and temperaments
• Demonstrate poise and grace under pressure
• Ability to present self to C-level executives with confidence and professionalism
• Strong work ethic and willingness to take ownership for wide-ranging responsibilities
• Persistence, resourcefulness, drive, and ability to work proactively and independently
• Superior quality and service standard
• Excellent communications skills, both interpersonal and written
• Solid computer and analytical skills

Education/Experience

• Four-year degree in Hospitality, Communications or related field
• A minimum of 1 year of experience in events logistics

About World 50 Group

World 50 Group is a global leader in facilitating meaningful collaboration among C-suite executives from the world's most influential companies. Through curated peer communities, strategic insights, and trusted exchange, we empower senior leaders to navigate challenges, share experiences and create lasting impact. We cultivate community, where leaders go beyond their company, to co-create a future of extraordinary impact.

Why World 50 Group?

The World 50 Group Way is our unified cultural framework that defines who we are and how we operate, shaped by insights and input from our associates. It brings together our mission, purpose, values, and DNA to foster a culture of community, collaboration, learning, and lasting impact.

Our DNA - How we show up

• Member Obsessed: Building real connections and helping our members win is what drives us.
• Entrepreneurial: We see challenges as chances to get creative and make things happen.
• Collaborators: We're stronger together: we share ideas, support each other, and create amazing experiences as one team.
• Learners: We stay curious, keep growing, and never stop learning.
• Humble: We aim high but leave our egos at the door - it's about progress, not perfection.
• Community: We celebrate wins, hold each other accountable, and have plenty of laughs along the way.

As a purpose driven company, we're dedicated to building a workplace where people from different backgrounds can do their best work. Our company value One & All, demonstrates our commitment to creating a place where every individual feels seen, supported, and free to bring their whole selves to work. When people feel genuinely valued and included, they're more engaged and effective.

That's why we focus on cultivating an environment that celebrates difference, empowers connection, and accelerates the success of our members and their organisations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.