Staff Assistant

Panther Dining
: Georgia State University
:
Georgia State University is a vibrant community in the heart of Atlanta. At Georgia State University (GSU), we value the unique skills, perspective, talents, and passion that each employee contributes to its learning community. To work at GSU is to accept an invitation to participate in the growth and development of the internal and external community we serve!

• Flexible work environment.
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

The Staff Assistant supports management with clerical work, such as compiling materials for interviews, maintaining departmental records and files, payroll, answering telephones, taking messages, transferring calls and providing information to the public.

This position promotes excellence in customer service. This position may require you to be cross‑trained for another position and/or responsibility in order to provide both back‑up for a department as well as to supplement resources needed during certain times of the year.

• Maintains inventory of office supplies and orders supplies for office and events.
• Ensures paperwork is delivered to central administration in a timely manner.
• Assists management with meal plan questions and changes.
• Ensures timely completion of timesheets, winter break forms, or any other HR related paperwork.
• Assists management with drafting and submitting reprimands and termination letters.
  
  Assists with payroll for areas of responsibility.
• Maintains and ensures accuracy in calendars, to include group dining, events, and closures.
• Assists in the coordination and execution of events.
• Assist in arranging meetings and scheduling appointments.
• Assists employees with any program needs, such as Onboarding, OneUSG, campus email, parking, or uniforms.
• Ensures employee administrative needs are met.
• Enrollment of staff for the Biometric Time Clocks. Coordinates with Staff, Panther Temps and Student Assistants on working events; such as, concessions for GSU games and special events.
• Relieves staff for breaks.
• Operates POS system and ensures cleanliness of areas as needed.
• PCI Compliance training to include credit card inspection log.
• Ensures cash handling policy and procedures are followed.
• Assists in deposit reconciliation and cash handling.
• Manages change requests.
• Process invoices and statements.
• Performs other related duties as assigned.

• High school diploma or GED and two years of administrative experience; or a combination of education and related experience. Light typing may be required for some positions.

• Previous administrative/customer service experience.
• Previous cash handling experience.
• Previous experience in Panther Mart or similar systems.
• Light typing may be required in some areas.
• Physical Requirements:
  
  Extended standing, walking, ability to bend, stoop, reach and climb ladders.
• Ability to lift 35 pounds.
• Ability to work in all temperature conditions.
• Flexible schedule that may include nights, weekends and holidays.

College/Business Unit
:
Auxiliary & Support Services

Department
:
Panther Dining

Location
:
Atlanta Campus

Shift
:
Varies

Salary
: $31,200 - $35,731

Pay Grade
: 8

FLSA Status
:
Non-Exempt

Job Type
:
Full Time (Benefits Eligible)

Job Posting
: 02/17/26, 2:55:31 PM | 03/03/26, 11:59:00 PM

To be fully considered for this position, all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application
• Resume
• Provide three (3) professional references

COMMUNITY:
Fostering a distinctive shared identity and common purpose across our multi‑campus university, IDENTITY, PLACEMAKING & BELONGING:
Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION:
Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place

Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.