Home Care Administrative & Billing Coordinator

Location: Sandy Springs, GA (Glenridge Office)

Work Schedule: Hybrid - 2 days in office, 3 days remote

Employment Type: Temp-to-Perm, Full-Time

Avanta Care Home Health is dedicated to providing compassionate, high-quality home care services to clients throughout the Atlanta area. We believe in supporting our clients with dignity and respect while maintaining the highest standards of care and compliance.

We're a growing agency looking for a proactive, self-directed professional to join our team as our Home Care Administrative & Billing Coordinator. This isn't a role for someone who needs everything laid out—we need someone who can build structure, improve processes, and take ownership of operations.

As a small, growing agency, we need someone who can work independently, identify gaps, and create solutions. You'll be responsible for day-to-day operations, but you'll also be a change agent—someone who sees what needs to be done and does it without waiting to be told.

This is NOT a corporate role with established processes and procedures. You'll need to be comfortable with ambiguity, able to work alone when needed, and excited about building systems rather than just following them.

• This role is perfect for someone who:
• Is proactive and self-directed—you don't wait to be told what to do
• Thrives in small company environments where you wear multiple hats
• Is comfortable working independently and making decisions
• Enjoys building structure and improving processes, not just following them
• Is a change agent who sees problems and creates solutions
• Takes ownership and doesn't need everything laid out step-by-step
• Values accuracy, compliance, and doing things the right way

Billing & Revenue Cycle Management

• Execute weekly, bi‑weekly, and monthly billing cycles for private pay and third‑party programs
• Submit VA third‑party billing every Monday with precision and timeliness
• Maintain accurate billing documentation aligned with care plans and time records
• Prepare and deliver weekly Billing & Receivables reports to leadership
• Track outstanding balances and manage receivables according to company procedures

Client File & Documentation Management

• Maintain and update electronic client files to ensure documentation is current and audit‑ready
• Conduct regular audits of electronic records for accuracy and completeness
• Organize and store required documents according to agency standards
• Support internal audits and external reviews with confidence

Client Experience & Quality Assurance

• Conduct monthly client satisfaction surveys and weekly satisfaction calls
• Document client feedback with detail and professionalism
• Escalate concerns to the Care Team Coordinator or Agency Director promptly
• Help maintain strong client relationships through proactive communication

Employee File & Onboarding Support

• Create and maintain electronic employee folders for newly hired caregivers
• Verify completion of Paycor onboarding and all required employment documentation
• Keep employee records organized, up‑to‑date, and compliant

Required Qualifications

• 3+ years of billing experience in healthcare or service‑based settings
• Experience with third‑party billing (VA, insurance, or similar programs)
• Proficiency in Excel or Google Sheets (formulas, pivot tables, reporting)
• Experience with electronic health records (EHR) or client file management systems
• Strong understanding of HIPAA and confidential information handling
• Excellent attention to detail and documentation accuracy
• Ability to manage multiple recurring deadlines without dropping the ball
• Clear written communication skills
• Self‑directed and proactive—comfortable working independently
• Comfortable with ambiguity and building processes in a small company environment
• Change agent mindset—you see what needs to be done and take initiative
• Ability to reliably commute to Sandy Springs office 2 days per week

Preferred Qualifications

• Experience with Paycor or similar onboarding systems
• Background in home health, home care, or healthcare administration
• Experience with VA billing or government programs
• Familiarity with accounts receivable management
• Experience working in small companies or…