Clinic Receptionist​/Front-of-House

We are excited to announce an opening for a Clinic Receptionist/Administrator to join our team! We are a fast-paced clinic looking for a friendly and organized individual who can provide exceptional customer service while managing administrative duties.

• Making and updating appointments for new and follow-up patients
• Responding to phone calls, emails, and messages promptly
• Answering questions and addressing complaints
• Greeting and being personable to patients
• Taking daily payments, logging sales and expenses in Excel
• Helping patients with referral needs and insurance letters
• Taking inventory and ordering necessary supplies
• Tracking and tallying transaction summaries on a spreadsheet at the end of each month
• Keeping track of to-do lists for practitioners and reminding them when necessary
• Helping therapists when asked to

• Experience as a front desk administrator or relevant position
• Knowledge of office management
• Proficient in English (written and oral)
• Knowledge of Excel and Word
• Good communication and people skills
• Calm and polite under pressure (e.g. patient asking questions you don’t know the answer to, patients being rude)
• Ability to respect and adhere to deadlines

Full time (Hours to be allocated between Monday-Friday 8am-8pm and Saturday 9am-6pm)

Certified business development course and front of house training, gym membership.

If you're looking for a challenging yet rewarding job in a dynamic clinic environment, we encourage you to apply! We offer a competitive salary and benefits package, opportunities for growth and development, and a supportive team atmosphere. To apply, please submit your resume and a cover letter highlighting your qualifications and experience. We look forward to hearing from you!