Receptionist, Administrative​/Clerical

Your Responsibilities

MISSION The Operations Support Assistant – Front Desk creates exceptional experiences for clients and associates through friendly interactions and support. In addition, this position provides office administrative support for the Atlanta office.

• Greets visitors and contacts appropriate associate and/or directs visitors to proper location.
• Answers incoming communication lines with professional warmth and courtesy; locates appropriate associate and directs calls to destination without delay as required.
• Provides assistance with all incoming and outgoing mail, meeting and conference room coordination, supply requisition, and other office housekeeping duties.
• Processes benefit commissions and carrier statements.
• Provides administrative support to associates needing assistance with projects including Fed Ex shipments, and event essentials such as creating name tents, setting up catering, etc.
• Provides backup assistance and support to the Office Operations team.
• Orders and organizes coffee shipments bi-weekly based on current inventory.
• Manages copier maintenance including placing service calls and ordering necessary supplies.
• Assists in set-up for video conferences across offices.
• Helps stock kitchen supplies, keep coffee machines maintained, and clean out office refrigerator(s).

• A minimum of two years’ experience providing customer service support. Switchboard experience a plus.
• Above-average proficiency in the use of Microsoft Word, Excel, PowerPoint, and Outlook required.
• Strong internal and external customer service skills, along with the ability to develop sound relationships.
• Organizational and time management skills to prioritize workload and meet time sensitive deadlines required. Must be able to work under pressure and time constraints. Must be results-oriented with the ability to change priorities as needed.
• Above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, representing Lockton in the highest professional manner.