Warranty Administrator

Automotive Warranty Administrator

Company: Fixed Ops Staffing
Job Type: Full-Time
Location: Multiple Opportunities Available
Compensation: $50,000 - $85,000+ Annually
Based on Experience, OEM Knowledge, Warranty Claims Volume, Dealership Systems Experience, and Dealership Compensation Plans

Fixed Ops Staffing partners with leading automotive dealerships throughout the Southeast to connect top fixed operations professionals with outstanding career opportunities.

We are actively seeking experienced Automotive Warranty Administrators for current and future dealership opportunities.

Whether you are a warranty administrator, warranty clerk, warranty specialist, warranty claims processor, service administrator, or dealership professional with strong manufacturer warranty experience, we’d like to connect with you.

• Prepare, submit, track, and reconcile automotive warranty claims.
• Review repair orders for accurate labor operations, parts, documentation, technician stories, and manufacturer requirements.
• Work closely with Service Advisors, Technicians, Shop Foremen, Parts Department, Service Management, and manufacturer representatives.
• Ensure warranty claims are submitted accurately and on time.
• Follow up on unpaid, rejected, returned, or adjusted warranty claims.
• Maintain warranty schedules, claim records, manufacturer documentation, and audit-ready files.
• Review technician comments, diagnostic documentation, repair procedures, and claim support before submission.
• Process warranty parts retention, return requests, core returns, and manufacturer claim requirements.
• Monitor warranty receivables and assist with reconciliation.
• Support compliance with dealership, manufacturer, and warranty policies.
• Communicate claim issues, chargebacks, trends, and process concerns to service management.
• Maintain organized warranty records and support a professional fixed operations environment.

• Previous automotive dealership warranty administration experience preferred.
• Strong understanding of manufacturer warranty claim processes.
• Ability to read and review repair orders, technician stories, labor operations, parts, and service documentation.
• Strong attention to detail and accuracy.
• Ability to manage multiple claims, deadlines, and follow‑up items.
• Strong communication skills with advisors, technicians, parts staff, service management, and manufacturer representatives.
• Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealer track, Tekion, or similar systems preferred.
• Ability to maintain organized records and support warranty audit readiness.
• High school diploma or equivalent required.
• Manufacturer warranty training or certification preferred.

Experience with domestic, import, luxury, EV, diesel, high-volume, and multi‑rooftop dealership warranty operations is welcomed.

Candidates with backgrounds in:

• Warranty Administration
• Warranty Claims Processing
• Warranty Clerk Roles
• Service Administration
• Repair Order Review
• Manufacturer Claim Submission
• Warranty Audit Preparation
• Parts Retention / Return Processing
• High-Volume Dealership Service Departments
• Multi-Brand Warranty Operations

• Warranty Administrator
• Automotive Warranty Administrator
• Warranty Clerk
• Warranty Specialist
• Warranty Claims Processor
• Service Administrator
• Warranty Booker Warranty Coordinator
• Service Department Administrator
• Fixed Operations Administrator

• Access to dealership opportunities with respected dealer groups
• Confidential career representation
• Competitive compensation packages
• Opportunities with domestic, import, luxury, diesel, EV, and high‑volume dealerships
• Career advancement opportunities
• Relocation opportunities may be available
• Opportunities ranging from single‑point dealerships to large automotive groups
• No cost to candidates

If you’re an experienced automotive warranty administrator interested in exploring current or future dealership opportunities, we encourage you to apply today.

Our recruiting team will review your background and contact you regarding opportunities that align with your experience, OEM knowledge, income goals, location preferences, and career objectives.