DWM Records Manager; Office of Procurement

DWM Records Manager (Office of Procurement)

Atlanta, GA, United States

Posting expires:
June 17, 2026

Salary range: $68,156 - $90,988

General Description and Classification Standards:

The Records Manager is responsible for ensuring systematic control of the Department of Watershed Management’s records from their creation to final disposition in accordance with all applicable legal, operational, technical, and historical requirements in a cost‑effective manner. Leads process improvement efforts using data‑driven methods to enhance overall quality and compliance. Collaborates effectively with internal divisions, maintaining strong communication regarding open records requests, records retention, and compliance.

Supervision Received:

Direction received is very general and focuses on end results and is typically collaborative in nature. The position manages the preservation of the Department of Watershed Management’s records and Open Records Requests (ORRs) in collaboration with directions received from the Office of Transparency and the Legal Department.

Essential Duties and Responsibilities:

• Develop and implement records management policies and procedures
• Ensure records compliance with legal, regulatory, and department’s requirements
• Oversee the storage, cataloging, and retrieval of records
• Collaborate with IT staff to manage digital records systems
• Conduct regular audits of records management processes
• Train staff on Records Management and Open Records Requests (ORRs) procedures
• Manage and oversee the lifecycle of records, from creation to disposal
• Coordinate with various departments to ensure records are maintained accurately
• Establish and maintain a records retention schedule
• Handle sensitive or confidential records with utmost discretion
• Develop strategies for disaster recovery and risk management related to records
• Provide support for information governance initiatives
• Maintain metadata for records to facilitate easy retrieval
• Ensure the security and integrity of records through quality checks
• Serve as the primary point of contact for all open records requests (ORRs)
• Coordinate with legal counsel to review sensitive or exempt information for ORRs
• Enhance organizational transparency and accountability
• May supervise, direct and evaluate assigned staff, handling employee concerns and problems, directing work, scheduling, and counseling, disciplining and completing employee performance appraisals
• May perform other duties as assigned

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge, Skills and Abilities:

This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Knowledge of physical and electronic records management systems and practices
• Experience with document imaging and digitization processes
• Proficiency in data management and archival software
• Strong understanding of relevant laws, compliance and regulations
• Excellent time management, organizational and analytical skills
• Ability to handle confidential and sensitive information responsibly
• Strong communication and interpersonal skills
• Ability to develop and implement effective recordkeeping systems
• Proficiency in Microsoft Office Suite
• Strong problem‑solving and critical thinking skills
• Ability to work independently and collaboratively

Minimum Qualifications:

Education and Experience -

• Bachelor’s degree in business/public administration or related field and
• three (3) years of records management or archiving experience; or any equivalent combination of education, training and experience that provides the requisite knowledge, skills and abilities for this job (an additional 4 years of work experience can substitute for the required degree).

Licensures and Certifications – None.

Preferred Requirements – Three (3) plus years of records management…