Sr Training & Organizational Development Administrative Specialist

Sr Training & Od Administrative Consultant

The Senior Training & Organizational Development Administrative Specialist at The Southeast Permanente Medical Group will be pivotal in advancing the learning and development initiatives that drive organizational goals. This role requires effective collaboration with Training and Organizational Development Consultants, leadership, and other team members to develop and implement high-quality programs that enhance employee skills and knowledge. The Specialist will adeptly manage key logistical and administrative aspects of training events, including coordination, scheduling, and detailed oversight of various programs, ensuring a flawless execution of each training experience.

In addition, the specialists will demonstrate strong proficiencies in time management and administrative workflow design. They will leverage technology to enhance and streamline processes, supporting current training programs while also designing innovative workflows to accommodate future programming needs. This role is an opportunity for those who excel in a dynamic environment and are committed to fostering an educational culture that promotes continuous professional development and organizational growth.

Design and maintain support processes to ensure all tasks necessary for a program or project are completed on a timely basis.

Produce and/or facilitate virtual training sessions using Zoom, Microsoft Team, etc. applications to deliver leadership training and educational discussion forums to the organization.

Partner with Senior Director to support regional and national leadership programs as needed.

Create and manage yearly training program schedule for all Professional Development programs.

Support efforts to strengthen the department's brand and value proposition by developing and delivering consistent and professional communications.

Serve as a department technology coach, helping others to leverage technology; supports the use of the Learning Management System (LMS), maintaining user information, developing, and maintaining course catalogue content for live courses and online training programs.

Assist with evaluation of programs by distributing, collecting, and analyzing metrics used to evaluate effectiveness of programs.

Oversee process for ordering and maintaining office and training supplies and equipment (laptops, LCDs, etc.), and provides recommendations for purchase of additional equipment.

Minimum Requirements:

Bachelor's Degree or equivalent work-related experience

7 or more year's administrative experience.

Highly effective oral and written skills (competency in grammar, attention to detail and proofing documents and Power Point presentations).

Expertise in use of office technology and equipment (Projection and training technology, video conferencing, multi-function copier/scanner/printer).

Desire to solve learning problems and create departmental and organizational efficiencies by leveraging technology.

Ability to teach and guide administrative support and others on the use of software, tools, and processes.

High energy level with excellent interpersonal skills, positive attitude, professional presence, and exceptional customer service skills.

Demonstrate a high level of focus on quality, accuracy, and confidentiality.

Ability to organize, delegate and manage multiple work assignments/projects at one time.

Demonstrated intermediate to advanced level of expertise with Microsoft PowerPoint, Excel, and Word.

Preferred:

5 or more year's administrative experience in an educational or adult learning environment.

Previous experience with Learning Management Systems, Learning Platforms, TEAMs, Zoom and Share Point

We Provide You (may vary based on employment status):

Competitive compensation which considers an applicant's skills and qualifications, certain degrees and certifications, training, market data, and other relevant factors

Comprehensive benefits including medical and dental insurance, a pension plan and 401(k), life insurance, short- and long-term disability

Generous paid time off

Many additional benefits that support your work/life balance

TSPMG is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status. We maintain a drug free workplace and perform pre-employment substance abuse testing and background checks.