Dealer Partnerships & Projects Coordinator

PURPOSE OF THE POSITION:The Dealer Development Admin/Coordinator will work closely with New Dealer Recruitment Managers, Regional Managers, and new Dealers to ensure a smooth onboarding for each new Dealer. This individual will also work closely with approved Triumph World Black (TWB) Vendors to place, track and finalize orders for Dealer showroom & signage to ensure timely set up and installation.

MAJOR RESPONSIBILITIES

• Assisting DD Supervisor with the following Project Coordination tasks:
  • Dealer Development
    • Administrative responsibilities to include:
      Processing Application for, and outbound communications with, prospective dealers related to new Dealer set up and full-service onboarding
    • Administrative assistance including data entry into Microsoft Dynamics, AS400, Triumph Online (TOL); dealer file creation and account maintenance; and reporting
  • Triumph World Black (showroom/signage)
    • Administrative responsibilities to include: working with Vendors, relevant Triumph team members, and Dealers to obtain TWB plans and quotation.
    • Administrative assistance in coordinating fixture, signage and graphics orders, updating documentation, setting up delivery, follow-up on delivery and installation, and verify completion according to Dealer Brand Standards
• Any other tasks assigned by the Dealer Development Supervisor or Dealer Development Manager

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge:
  • Triumph Motorcycle Brand Standards (training provided)
  • Microsoft Office experience is required, specifically Excel, Word, Teams, and Outlook - used daily
  • Experience with Microsoft Dynamics preferred
  • AS400 experience preferred.
  • Adobe Acrobat
• Skills:
  • Self-motivated, proactive, and organized
  • Excellent listening, written and verbal communication skills (both technical and creative)
  • Excellent time management skills
• Abilities:
  • Must work well in a team environment (internal staff, vendors and dealers)
  • Excellent customer service skills.
  • Able to identify issues and willingness to rectify a problem as they arise
  • Proven experience effectively delivering impactful projects in fast-moving environment with ability to influence at all levels and work effectively across functions and geographies.
  • Self-starter with a problem-solver mindset and proven track record performing well in a fast-paced dynamic environment with tight deadlines and changing priorities; ability to be flexible and resilient.
  • Change management, Dealer First mentality, and teamwork are at the forefront of your strategy and delivery

RELATIONSHIPS

• Internal:
  • This position works closely with internal stakeholders with respect to their area of expertise as it relates to the successful management of all dealer partners
• External
  • This position works closely with existing Dealer partners, Dealer prospects, and external business partners

AUTHORITY

• Spending Authority
  • Following the Purchase Order process and with signed Dealer Agreement
• Authority to Hire/Fire
  • No
• Decision Making Authority
  • Some ability to act independently, some need for approval

EDUCATION

• High School diploma or equivalent

PHYSICAL REQUIREMENTS OF THE JOB

• This is an office-based position (located in Atlanta, GA), this is NOT a remote or hybrid position
• Up to 10% Travel to support Triumph events (not required)
• Employees are frequently required to stand, walk, and sit. Occasionally required to lift up to 25 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions