Staff Assistant

Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Oversees assigned BOD program area projects assigned by the supervisor. Performs special studies and research projects or assignments, which require application of expertise and mature judgment. Develops and analyzes the facts needed and recommends the action to be taken on particular matters. Reviews and summarizes information from a variety of sources for the use of the supervisor, exercising sound judgment and knowledge of the purpose of such information.
  
  Participates in the planning and conducting of studies of various aspects of the Service's administrative programs and operations to provide a basis for procedural or compliance determinations. Reviews and prepares reports for assigned supervisor.
• Acts as point of contact for the assigned program office responding to internal and external requests for assistance in a minimum amount of time. Carries out routine, high priority or special tasks, and assignments. This encompasses a wide variety of issues sometimes involving sensitive and confidential matters. Independently researches all facets of issues for which program office is responsible and, with mature judgment and discretion, makes administrative decisions affecting the program office.
• Recommends office operating procedures. These procedures include, but are not limited to, correspondence, scheduling, travel, and protocol matters. Provides advice and quality control for all activities of the assigned office. Provides guidance to staff and members regarding proper correspondence formats and procedures. Assures correspondence prepared by the staff meets all governing practices. Keeps current on policies, plans, goals and missions of the assigned office and operating division, as well as all regulations, which influence administrative operations.
• Maintains files and/or records containing confidential employee/labor relations materials; has advance notice of personnel actions and access to management recommendations on contract negotiations; and/or attends regularly scheduled management meetings on labor relations problems, grievance responses and answers to unfair labor practices.
• Exercises control over the Supervisor's calendar. Schedules appointments and executes guidance and priorities in managing Supervisor's time and keeps them apprised of emerging commitments. Prepares and ensures briefing decks are reviewed and provided to meeting participants within established guidelines. Attends meetings and takes notes, which are later summarized and distributed as necessary. Follows-up on commitments made at meetings and advises the Supervisor of progress.