Onsite Assistant General Manager; Georgia

About the Company

Real Manage Elevated is a division of Real Manage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of Real Manage and its Cira Connect division.

The Real Manage Elevated professional staff has decades of experience managing age-restricted communities, luxury high‑rise condominiums, co‑ops, urban mixed‑use, and large‑scale single‑family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve—ensuring that the community receives the finest management in the industry.

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better…never staying the same. At Real Manage, we are always getting better.

Join Real Manage Elevated fast‑growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single‑family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master‑planned communities.

Real Manage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence.

• Supervision of team members at the direction and in partnership with the General Manager.
• Receives and responds to incoming calls from homeowners, board members, committee members, and vendors, and addresses their requests at the direction of the General Manager.
• Processes and distributes incoming and outgoing mail for the office and Associations.
• Assist in preparing board and committee meeting agendas and execute meeting notice publishing per state law requirements.
• Assist in creating and publishing board meeting packages, attending board meetings, and taking notes for management action items and/or board meeting minutes.
• Execute 2 x week compliance inspections from their vehicle, as needed. Document and photograph the compliance issues for compliance notices for homeowner notification.
• Execute regular follow‑up inspections for open violation issues, communicate with homeowners regarding violation notices they receive or report, and maintain meticulous records.
• Deed Restriction Letters:
  Produce and track letters based on the site inspections. Maintain violation log, both active and resolved.
• Assist with the preparation of the annual members meeting notice, board election ballots, and annual meeting presentation, attend the annual meeting, and assist in tallying votes and documenting results.
• Renewals:
  Track expiration dates on all agreements for assigned associations (landscape maintenance, pool maintenance, janitorial, etc.), solicit bids for renewal, renew the agreements with current vendor if requested and/or assist the bid packet preparation. Ensure that all agreements are fully executed and are appropriately filed.
• Maintain association records in Cira Net, including, but not limited to, work orders, contracts, proposals, vendor meetings, meticulously.
• Manage the association Cira Net inbox to ensure 24 hour response for all messages and appropriate assignments to the responsible team member or department.
• Assist the Association Manager with researching resident requests and/or official records requests.
• Committee Coordination:
  Manage the volunteer process for assigned associations and maintain a data file of volunteers for each committee and manage committee requests.
• Additional duties assigned by the General Manager.

• Associate or Bachelor’s…