Client Experience Coordinator

Position Overview

Client Experience Coordinator for The Davey Tree Expert Company.

Atlanta, GA

Full Time, Permanent

Up to 25%

• Paid time off and paid holidays
• Hourly pay between $24.00 - $26.00 based on experience
• 30 hours a week (opportunity of up to 40 hours)
• Opportunities for advancement
• All job specific equipment and safety gear provided
• 401(k) retirement savings plan with a company match
• Employee-owned company & discounted stock purchase options
• Group Health Plan
• Employee referral bonus program
• Locations throughout US in major cities and desirable areas
• Career Development Program supported by Industry Expert Safety Specialists & Skills Trainers
• Scholarship Program for Children of Employees
• Charitable matching gift program
• All listed benefits available to eligible employee

• Be the first point of contact and triage the needs of the clients, the office and our field employees
• Field current and prospective client calls
• Proposal production and contract initiation
• Set client appointments and update client information
• Answer phones, emails and client concerns
• Process employee time sheets
• Maintain various databases and spreadsheets
• Payroll assistance
• Order and maintain office supplies
• Invoice, manage accounts receivable, and maintain files

• Minimum two-years of experience in office processes and office administration procedures
• Outstanding telephone and communication skills
• Experience in accounts receivables preferred but not required
• Proficient in Microsoft Outlook, Word, and Excel
• Ability to meet deadlines, attention to detail, and accuracy
• Expert organizational skills and ability to multi-task
• Preferred:
  Associate degree or higher in related field
• Preferred: prior working experience with CRM and SAP systems
• Preferred: bilingual in Spanish and English
• Typing speed and cognitive test to be taken before offer is made

If requested by employee or otherwise as required by law, reasonable accommodations will be made to enable employees with disabilities to perform essential job functions.

The Davey Tree Expert Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected class, including race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national or ethnic origin, marital or familial status, disability, status as a protected veteran, status as an Aboriginal or Indigenous person, or other classification protected by law.