Sales Administrative Assistant

Responsibilities

• Maintain the Group Rooms Control Log (GRC) and FDC database
• Daily logging and distribution of all incoming leads
• Generate the Weekly and End of Month Sales Reports
• Prepare and distribute monthly production forecast
• Enter pick-up on a daily or weekly basis
• Research, distribute, and log all leads from Global Sales Offices, telephone and other sources
• Give group histories to other hotels, and obtain them on behalf of the hotel as needed
• Must have or be able to rapidly develop full knowledge of the Omni Sales Administration Manual and ensure that all standards and procedures are followed
• Aid the Director of Sales and Marketing and Director of Sales in monitoring the KRA benchmarks
• Responsible to maintain monthly recap with reservations to insure GRC blocks are the same as Reservation blocks
• Expert with Salesforce Report Builder and Excel
• Assist in 90-day forecasting process
• Attend Weekly Support Staff Meetings & monthly MRC calls
• Schedules and prioritizes work load to meet deadlines of all managers
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate
• Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc
• Professionally answers calls to the sales office and accurately takes messages, as applicable Ensures that all managers receive messages in a timely manner
• Assists in generating proposals with information accurate and specific to each client
• Assists with site inspections
• G-Leads Property Champion:
  Participates in bi-monthly call. Champions the ongoing promotion of the program focusing on training new and existing associates. Ensures all reporting is fulfilled on a monthly basis.
• Creates and updates documents and spreadsheets for GM and DOSM, as needed.
• Gathers materials and mails packages to clients as necessary
• Takes detailed inquiry leads and submits to appropriate manager
• Inputs amenities into computer for VIP clients and processes paperwork (amenity card, receipt signature from Room Service.)
• Takes minutes at meetings as directed
• Maintains cleanliness of office and showrooms while in pre-opening phases
• Arranges for outside catering for office site inspections as needed
• Orders office supplies and maintains functionality of office equipment
• Other duties as assigned

• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays
• Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required
• Previous knowledge of Delphi, Opera and Synergy is preferred
• Must have good organizational skills, attention to detail and be able to multi-task
• Previous hospitality or administrative experience is required
• Previous experience working in an upscale hotel is preferred
• Experience in a sales environment is strongly preferred
• Bachelor’s degree is preferred
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

Desktop computer (Opera, Delphi.fdc , Salesforce, Meeting Broker, Oracle, Birchstreet , Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner.

Omni Atlanta Hotel at Centennial Park, 100 CNN Center, Atlanta, Georgia, United States of America

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.