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Program Support Assistant

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Veterans Benefits Administration
Full Time position
Listed on 2026-07-13
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 41000 - 56000 USD Yearly USD 41000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Program Support Assistant.

Duties

  • Prepares, assembles, and correlates information in connection with surveys and one‑time reports required by Central Office, the Area Office, the Regional Office (RO), or Division management regarding administrative support functions from other divisions and outside sources of data.
  • Processes incoming and outgoing materials such as correspondence, reports, memoranda, and other forms of written communications.
  • Reviews and analyzes these materials, determines action necessary, researches and assembles background information, and refers said materials to the appropriate section when necessary.
  • Edits documents, composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard for form letters and replies to inquiries.
  • Liaises with the customer and identifies requirements for equipment purchase, lease, trade‑in, excess, move to another location, warranty periods, etc. and then passes those requirements on to the appropriate Administrative Section staff for action.
  • The incumbent maintains the official station control log / history file for circulars, bulletins, and memoranda and assigns numbers and dates and recession / retention folders on these as required.
  • Reviews and makes changes / corrections to the RO's controlled publications (circulars, bulletins, memoranda) to ensure proper format is used. Updates and revises publications issued by SSD and prepares "Justification for Proposed Field Station Issue" for appropriate concurrence.
  • Maintains the confidential records for SSD, including records concerning individual performance, disciplinary actions, awards, and similar information for all employees of the Division.
  • As a purchase card holder, always secures purchase card, identifies correct accounting string or budget object codes (BOCs) for appropriate transactions as required within VA's credit card system.
  • Maintains receipts or other necessary documentation for reconciliation purposes. Reconciles statements and forwards to approving officials within required time frames.
  • Serves as the principal timekeeper for SSD and may support other division timekeeper needs by serving as an alternate timekeeper. May have duties in the PIV issuance process and may serve as one of the facility's PIV Card issuers.
  • Receives all SSD visitors and callers. Screens telephone calls for the SSD Chief and forwards only those calls requiring the Division Chief's attention.
Work Schedule

Monday - Friday 8:00 am - 4:30 pm

Compressed/Flexible

Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case‑by‑case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is not a virtual position

Position Description / PD#

Program Support Assistant GS-06: 37329A

Relocation / Recruitment Incentives

Not Authorized

Financial Disclosure Report

Not required

Bargaining Unit

Yes

Requirements Conditions of employment

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • Your performance and conduct;
  • The needs and interests of the agency;
  • Whether your continued employment would advance organizational goals of the agency or the Government;
  • Whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Additional Conditions Of Employment Are As Follows
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary or trial period
  • Subject to background/security investigation
  • Selected applicants…
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