Hospitality and Office Coordinator

This role is responsible for supporting daily office operations and delivering a high-quality workplace experience through hospitality, office services, conference room coordination, administrative support, and executive event assistance.

• Perform daily office services including copy, mail, scanning, imaging, courier, managed print, shipping, receiving, and hospitality services.

• Coordinate conference room scheduling, setup, A/V support, and workplace hospitality.

• Conduct workplace walkthroughs, monitor offices, hoteling spaces, and common areas, and submit facility maintenance requests as needed.

• Manage service tickets, respond to employee requests, assist with space planning, office moves, and conference room reservations.

• Support executive meetings, special events, and Board of Directors meetings by providing a best-in-class experience for executives and guests.

• Operate office equipment including PCs, copiers, multifunction devices, imaging, and mail equipment.

• Maintain work orders, reports, inspections, office supply inventory, and routine administrative tasks.

• Interact professionally with employees, customers, vendors, facility management, and executive leadership.

• Collect and provide operational data, assist with customer reporting, support service level agreements, and help achieve cost and service goals.

• Perform additional office services and workplace support duties as assigned.

• High school diploma or GED required.

• At least 1 year of experience in office services, workplace experience, hospitality, facilities, customer service, or a related field.

• At least 1 year of customer-facing experience required.

• Strong customer service, communication, and organizational skills.

• Professional demeanor with the ability to interact confidently with executive leadership.

• Basic technical aptitude and ability to operate standard office equipment and software.

• Moderate problem-solving skills and ability to present information to small groups.

• Ability to manage multiple tasks in a fast-paced, high-visibility environment.

• Available to work Monday Friday, 8:00 AM 5:00 PM, with overtime as needed for annual board meetings and special events.

• Must be able to work on-site in Atlanta, GA.