Onsite Assistant General Manager; Seven Hills

Position Overview

Full‑time Community Associate – Dallas, GA 30132.

Salary: $65,000 – $75,000 per year, dependent on education and experience.

Job Category: ELVONSRealManage Elevated (community association management).

• Supervision of team members at the direction and in partnership with the General Manager.
• Receive and respond to incoming calls from homeowners, board members, committee members, and vendors, and address their requests at the direction of the General Manager.
• Process and distribute incoming and outgoing mail for the office and associations.
• Assist in preparing board and committee meeting agendas and execute meeting notice publishing per state‑law requirements.
• Assist in creating and publishing board meeting packages, attending board meetings, and taking notes for management action items and/or board meeting minutes.
• Execute compliance inspections twice a week from the vehicle, document and photograph compliance issues for notices sent to homeowners.
• Execute regular follow‑up inspections for open violation issues, communicate with homeowners regarding violation notices, and maintain meticulous records.
• Produce and track deed restriction letters based on site inspections; maintain a violation log, both active and resolved.
• Assist with the preparation of the annual members meeting notice, board election ballots, and annual meeting presentation; attend the annual meeting, and assist in tallying votes and documenting results.
• Track expiration dates on all agreements for assigned associations, solicit bids for renewal, renew agreements with current vendors if requested, and assist in bid packet preparation; ensure all agreements are fully executed and appropriately filed.
• Maintain association records in Cira Net, including, but not limited to, work orders, contracts, proposals, vendor meetings, and other documentation.
• Manage the association Cira Net inbox to ensure a 24‑hour response for all messages and appropriate assignment to the responsible team member or department.
• Assist the Association Manager with researching resident requests and/or official records requests.
• Manage volunteer processes for assigned associations, maintain a data file of volunteers for each committee, and manage committee requests.
• Complete additional duties assigned by the General Manager.

• Associate or Bachelor’s degree preferred.
• Minimum of one year’s Homeowner Association (HOA) Management experience required, preferably onsite.
• GA license required.
• Strong interpersonal, supervisory, and customer service skills.
• Ability to set priorities, plan, organize, and delegate effectively.
• Command of the English language, both written and verbal.
• Excellent phone etiquette and ability to address resident concerns quickly.
• Ability to work effectively under time constraints and deadlines.
• Ability to read, understand, and explain financial statements, including balance sheets, income statements, and general ledger entries.

Salary: $65,000 – $75,000 per year, depending on education and experience.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) – required high‑deductible medical plan eligibility.
• Flexible Spending Account (FSA)
• Education Reimbursement
• 401(k) matching
• Employee Assistance Program (EAP)
• 11 paid holidays