Administrative Assistant

Administrative Assistant

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

As an Administrative Assistant, you are the backbone of the function. You ensure that the Project Leaders (PLs), Principals and Directors you support have what they need to seamlessly serve the needs of our clients, while also meeting their internal commitments and goals. You anticipate customer need, look ahead, and prevent problems from arising. This position involves scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, keeping track of time and expenses, and keeping up with the fast pace of our Consulting Team.

This role starts with a 60-day in-office onboarding period designed to build strong foundations and accelerate learning. After the first 60 days, we operate in a hybrid model.

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate in a hybrid model, with the expectation that team members are in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for fully remote or virtual work.

While in the office, you will be surrounded by a community of intelligent, highly motivated and service-minded people. AAs help shape our culture by actively participating in office life, and collaborate across functions to help fellow Business Services Team (BST) members. Our philosophy is to grow by growing others, and you will serve as role models to more junior members of the Admin team.

We work hard together, and we go out of our way to support each other – we want everyone to be successful, individually and as a team.

We won't define a career path for you – but some of our AAs we've hired in this role have gone on to have long and successful careers as Executive Assistants at BCG; others have gone into work in one of our many Practice Areas; some have managed teams or rotated through a number of other functions. Your career at BCG will be at the intersection of your skills and desires and the needs of our business;

it will only be limited by your investment.

You're Good At:

• Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment:
• Organizing and scheduling client and internal meetings and events
• Coordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportation
• Processing timesheets and expenses on a timely basis
• Supporting administrative aspects of customer's internal commitments: practice area activities, BCG leadership committees, recruiting, etc.
• Building effective working relationships with key stakeholders (this will be crucial to your success!):
• PLs, Principals and Directors – understand preferences relating to travel, calendar, client work, etc.
• Clients and their Assistants – facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail
• EA and AA peers – provide back-up support to other assistant team members
• BST peers and internal resources – obtain and share information with wider team as needed; help case team navigate internal resources
• Proactively…