Senior Administrative Assistant & Office Coordinator

What Is the Opportunity?

The Sr Admin Asst & Office Coordinator serves as the operational backbone of our Atlanta site, supporting the Site Lead and broader ATL team in keeping the office running smoothly, professionally, and energetically. This role blends administrative coordination and support, facilities oversight, and culture-building – making it ideal for someone who is organized, proactive, and people‑oriented. This role requires 5 days per week on site.

• Handles complex administrative assignments of a broad and varied nature to relieve senior management of routine administrative details.
• Exercises considerable discretion and independent judgment in facilitating overall department operations.
• Directs the activities of other support staff as necessary.
• Coordinates inter‑departmental or department‑wide administrative projects, such as broad communications, overseeing internal/external services purchased, and developing and implementing department/business unit guidelines for operating policies and procedures.
• Manages complex scheduling, typically involving internal, external, and department‑wide scheduling.
• Has full responsibility for department‑wide event and travel planning.
• Prepares and submits expense accounts and other types of expenses.
• Manages and tracks/reports actual expenses versus budget for senior management's area of responsibility, and develops or upgrades budget systems.
• Regularly interacts with internal and external executives, community leaders, shareholders, etc., initiating follow‑up actions as needed.
• Utilizes moderate to advanced conflict resolution skills via phone and, occasionally, in person.
• Initiates, develops, and makes decisions regarding office practices/procedures within authority level.
• Engages in frequent problem solving with internal and external staff, utilizing basic change‑management skills.
• Performs other duties as assigned.

• Minimum 5 years of related work experience.
• Strong organizational and time‑management skills with the ability to juggle multiple priorities.
• Clear written and verbal communication skills.
• Comfortable interacting with executives, guests, and cross‑functional teams.
• A proactive, service‑oriented mindset – you notice what needs to be done and act on it.
• Prior experience in office administration, coordination, or a similar support role preferred.
• Advanced skill level required for software applications, including advanced database queries and complicated Excel spreadsheets (e.g., VLOOKUP).
• Utilizes multiple software packages to prepare highly confidential correspondence and complex documents.
• Independently designs advanced spreadsheets, graphics, presentations, and database applications.
• High school degree or equivalent.
• 3 years of related work experience.

Base salary range: $57,900.00 – $95,600.00. Performance‑based incentive awards are also available.

• Health insurance – employees and their eligible family members are eligible for coverage from day one of employment.
• Retirement:
  Travelers matches your 401(k) contributions dollar‑for‑dollar up to your first 5% of eligible pay, subject to an annual maximum. Eligible for a 100% funded Pension Plan.
• Paid Time Off:
  Minimum of 20 days PTO annually plus nine paid company holidays.
• Wellness program:
  Tools, discounts, and resources to support wellness and caregiving needs. Mental health program provides access to free professional counseling services, health coaching, and additional resources.