Sr. Association Coordinator

As a Senior Association Coordinator, you will support the Etherio Client - Association for Dental Safety (ADS) - a mission driven association focused on dental infection prevention and safety education and training. The Senior Association Coordinator is a key member of the Etherio Association Management team, supporting the client’s Director of Education. This role is responsible for the association's effective coordination of educational operations and communications, programs, and events.

The Senior Association Coordinator works closely with board members, volunteers, staff, and vendors to ensure organizational excellence.

• Set up and manage online courses, webinars, on-demand learning and other continuing education (CE) offerings.
• Upload and organize course materials (PDFs, videos, images) within the LMS.
• Configure quizzes, assessments, instructor profiles, and CE certificates.
• Assist in conducting user acceptance testing (UAT) for new courses.

• Coordinate and execute webinars (committee coordination, call for proposals & review process, scheduling, speaker agreements, Zoom setup, CE Course setup in LMS, event calendar setup, speaker support, live moderation, uploads of recordings).
• Organize and execute industry-sponsored webinars in collaboration with sponsors and corporate members.
• Track webinar analytics, gather feedback, and prepare reports to support continuous improvement and sponsor relations.

• Create and update website content and graphics.
• Maintain accurate and engaging information on website.
• Manage custom forms for various association programs.
• Track and report website usage data.

• Compose and manage operational communications, including emails, newsletter, social media posts, press releases, blog posts, event promotions, and announcements.
• Create storytelling opportunities and gather testimonials and images to promote the association and its membership.
• Respond to all association inquiries through email and phone.
• Design and update high-quality visual assets in Canva.
• Coordinate large‑scale creative requests with internal Etherio team and schedule all ADS social media accounts.
• Coordinate marketing committee meetings.
• Plan and manage the content calendar.
• Organize, coordinate, and execute 3–4 campaigns/year, including the annual Dental Infection Control Awareness Month (DICAM) campaign, member recruitment and year‑end donation campaign.
• Coordinate ad creation and placement in corporate sales flyers.

• Assist in design and production of event signage, name badges, and collateral.
• Support the setup and maintenance of the event mobile app and website.
• Provide onsite assistance with event set‑up, registration, attendee inquiries, and general logistics.

• Support organization reporting and payment processing.
• Maintain workbook inventory and coordinate product sales and fulfillment.
• Assist in maintaining accuracy of the association database.
• Provide input into client and Etherio Association Management Business Unit operations, processes, procedures, and policies.
• Support overall goals and objectives of the association through additional responsibilities as required.
• Operate in compliance with association‑specific policies.

• Bachelor’s degree or equivalent experience.
• At least 2 years’ experience, ideally in a non‑profit or association setting preferred.
• Understanding of healthcare continuing education (CE) requirements and reporting.
• Demonstrated achievements in project management, organizational skills, and administrative responsibilities.
• Excellent oral and written communication skills, with strong interpersonal, presentation, and networking abilities.
• Proficiency in Microsoft Office (Word, Excel, Teams, SharePoint), and Adobe with the ability to quickly learn and adapt to new software and platforms.
• Experience with association software (such as Member Clicks) and learning management systems.
• Skilled with tools like Canva, Zoom, Hootsuite, Vimeo, Click Up, Google Analytics, and Smartsheet.
• Proficient in database management and communication systems, emphasizing accuracy and attention to detail.

• Hybrid work environment: combination of remote and in‑office presence, with the possibility of being onsite at client and/or event locations.

• Ability to travel at least 2 times per year.

• Requires flexibility in scheduling, such as the ability to work evenings and weekends to meet client, event, or company needs.

Etherio is an equal opportunity employer.