Admin Asst II

• Job Category USA Field Sr. Administrative Suppo
• Posting Date 07/20/2026, 03:31 PM
• Job Schedule Full time

Keep Operations Running Smoothly – Join Our Atlanta Team!

What We’re Looking For

• 2+ years of Administrative Assistant experience
• Strong organizational, communication, and multitasking skills
• Detail‑oriented with proficiency in administrative and clerical tasks

• Transcription, statistics and memos.
• Prepare billings and assemble work product for distribution.
• Answers and directs incoming phone calls.
• Greets visitors.
• Open, index and sort all mail (incoming and outgoing)
• Photocopying, faxing and scanning functions as needed by the service center personnel.
• Assists and/or relieves other clerical personnel for vacation, sick leave or as deemed necessary.
• Assists in and/or performs general clerical/secretarial duties necessary to accomplish daily service center activities.
• Assist as needed with the accounts payable and accounts receivable responsibilities within the specific service center operation. This may include calling, faxing, emailing and interacting with vendors and clients.
• Maintains inventory control system for supplies.
• Serves as a liaison between service center and corporate headquarters departments to provide direction for answering questions and solving problems.
• Provides secretarial assistance for service center; serves as back‑up support to administrative personnel.
• Maintains vacation and sick leave records.
• Operates and maintains CPU, controllers and peripherals.
• Coordinates and directs problem determination to ensure system problems are properly analyzed, reported and resolved.
• Assists local/remote service center and corporate headquarters personnel in obtaining system information.
• Reports system and equipment malfunctions.
• Assists in training of personnel.
• Transmits and backs‑up remote site data.
• Keys, verifies, stores, processes and retrieves alpha and numeric data.
• Prints checks, special forms and reports.
• Collates and distributes reports.
• Schedules workflow.
• Maintains system/data security as deemed necessary by Information Technology personnel.
• Follows up on and helps maintain the status diary of the Vehicle Appraisers and Heavy Equipment Specialists.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

• High school graduate or the equivalent combination of education and experience
• Previous clerical/secretarial experience is preferred; three to six months on‑the‑job training to learn the job.
• Ability to operate CPU and peripherals. Benefits

  Competitive base pay

  The Pay Range/Salary represents the anticipated low and high pay that may be offered for this position. To determine the actual offer, Crawford considers a wide range of factors including the candidate’s previous experience and education, market rates, minimum pay requirements for the applicable jurisdiction, business segment, supply/demand, and scheduled hours.

  • Bonus/Incentive Pay and other Performance‑Based Rewards, if applicable.
  • We offer a well‑rounded benefits package that encourages wellness and helps our employees to be an educated healthcare consumer. The core benefits
    * offered include
    :
    • Medical, Dental and Vision Plans
    • Prescription Drugs
    • HSA, HRA, and FSA Accounts
    • Paid Holidays, Vacation and Sick Leave
    • 401(k) Retirement Plan
    • Tuition Assistance
    • Paid Parental Leave
    • Supplemental Health Benefits
  • Other Benefits currently available at no cost include:
    • Enhanced Mental Health Support
    • Virtual Physical Therapy
    • Caregiving Services
    • Life Assistance Program
  • Training programs that promote continuous learning and career progression while enhancing job performance.
  • Sustainability programs that give back to the communities in which we live and work.
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion.
  About Us

  Why Crawford?

  Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

  At Crawford, employees are empowered to grow, emboldened to act and inspired to…