Admin Asst II

Keep Operations Running Smoothly - Join Our Atlanta Team!

Position: Admin Assistant II

Location: Atlanta, GA

Work Setup: Hybrid

2+ years of Administrative Assistant experience

Strong organizational, communication, and multitasking skills

Detail-oriented with proficiency in administrative and clerical tasks

• High school graduate or the equivalent combination of education and experience
• Previous clerical/secretarial experience is preferred; three to six months on-the-job training to learn the job.
• Ability to operate CPU and peripherals.
• Working knowledge of computer operations.
• Standard business machines.
• Good analytical ability and verbal communication skills
• Alphabetical and numerical filing ability.
• Accurate typing or keyboarding skills.
• Microsoft Office skills are preferred (word, excel, power point)
• Ability to coordinate work flow of other clerical employees
• Must complete continuing education requirements as outlined by Crawford Educational Services.

• Transcription, statistics and memos.
• Prepare billings and assemble work product for distribution.
• Answers and directs incoming phone calls.
• Greets visitors.
• Open, index and sort all mail (incoming and outgoing)
• Prepares SISDAT inputs.
• Photocopying, faxing and scanning functions as needed by the service center personnel.
• Assists and/or relieves other clerical personnel for vacation, sick leave or as deemed necessary.
• Assists in and/or performs general clerical/secretarial duties necessary to accomplish daily service center activities.
• Performs general filing duties.
• Assist as needed with the accounts payable and accounts receivable responsibilities within the specific service center operation. This may include calling, faxing, emailing and interacting with vendors and clients.
• Maintains inventory control system for supplies.
• Serves as a liaison between service center and corporate headquarters departments to provide direction for answering questions and solving problems.
• Provides secretarial assistance for service center; serves as back-up support to administrative personnel.
• Maintains vacation and sick leave records.
• Operates and maintains CPU, controllers and peripherals.
• Coordinates and directs problem determination to ensure system problems are properly analyzed, reported and resolved.
• Maintains system problem log.
• Assists local/remote service center and corporate headquarters personnel in obtaining system information.
• Reports system and equipment malfunctions.
• Assists in training of personnel.
• Transmits and backs-up remote site data.
• Keys, verifies, stores, processes and retrieves alpha and numeric data.
• Prints checks, special forms and reports.
• Collates and distributes reports.
• Schedules workflow.
• Maintains system/data security as deemed necessary by Information Technology personnel.
• Follows up on and helps maintain the status diary of the Vehicle Appraisers and Heavy Equipment Specialists.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.