Billing & Vendor Coordinator

Waste Removal USA is seeking a detail-oriented Billing & Vendor Coordinator to join our growing Billing team. This position plays a critical role in supporting our billing process by obtaining vendor documentation, entering billing information accurately, and ensuring invoices move through the billing cycle efficiently. The ideal candidate is organized, enjoys problem solving, and is comfortable communicating with vendors and customers by phone and email.

This role works closely with our Billing, Operations, and Sales teams to help deliver accurate and timely billing.
Success in this role requires strong follow-through, excellent communication skills, and the ability to keep multiple tasks moving simultaneously in a fast-paced environment.

Waste Removal USA is seeking a detail-oriented Billing & Vendor Coordinator to join our growing Billing team. This position plays a critical role in supporting our billing process by obtaining vendor documentation, entering billing information accurately, and ensuring invoices move through the billing cycle efficiently. The ideal candidate is organized, enjoys problem solving, and is comfortable communicating with vendors and customers by phone and email.

This role works closely with our Billing, Operations, and Sales teams to help deliver accurate and timely billing.
Success in this role requires strong follow-through, excellent communication skills, and the ability to keep multiple tasks moving simultaneously in a fast-paced environment.

• Obtain disposal weights, scale tickets, and supporting documentation from vendors nationwide
• Enter billing information accurately into company systems
• Follow up with vendors regarding missing invoices, weights, and required documentation
• Communicate with customers regarding billing questions and documentation requests
• Monitor shared billing email inboxes and respond promptly
• Make outbound phone calls to vendors and customers to resolve outstanding billing items
• Review billing information for completeness and accuracy before invoicing
• Maintain organized electronic records and documentation
• Assist the Billing team in meeting daily and monthly billing deadlines
• Work closely with Operations and Customer Service to resolve billing issues
• Identify opportunities to improve billing workflows and administrative processes

• 100% on-site Monday-Friday (approximately 8:30 AM - 5:00 PM)
• 1+ years of administrative, customer service, billing support, or office experience preferred
• Strong organizational skills with excellent attention to detail
• Comfortable making outbound phone calls and communicating professionally by email
• Ability to manage multiple priorities in a fast-paced environment
• Basic Microsoft Office skills, including Outlook and Excel
• Strong data entry and computer skills
• Positive attitude with a willingness to learn
• High school diploma or equivalent required
• Associate's or Bachelor's degree is a plus but not required

• $37,000-$42,000 annual salary (depending on experience)
• PTO plus 7 paid major holidays
• Competitive health, dental, and vision insurance
• Company-paid life insurance
• Casual dress code
• Opportunities for growth within Billing and Operations