Program Assistant

Centers for Disease Control and Prevention (CDC), Division of Violence Prevention (DVP)

Atlanta, GA | Onsite | Full-Time

Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government. Our teams support critical federal missions through collaboration, innovation, and operational excellence while building lasting partnerships with our customers, employees, and industry partners.

TJFACT is seeking a well-organized and proactive Program Assistant to support the Centers for Disease Control and Prevention (CDC), Division of Violence Prevention (DVP) team in Atlanta, GA
.

The Program Assistant will be responsible for the following programmatic and administrative support activities. These are a portfolio of services for DVP as a whole, with some distinctions noted for one Management Analyst who will support the Office of the Director (OD). The Program Assistant positions will be assigned to support division-wide programmatic and administrative needs within DVP. Each may be called upon to serve as a back-up when other program assistants are absent or have peak workloads.

Program support position will require access to Personally Identifiable Information (PII), therefore requiring contractor to maintain a Tier 2 Public Trust Level 5 clearance.

• The contractor shall provide time keeping services for DVP in accordance with CDC policies and procedures, DVP standard operating procedures, and technical guidance provided by the CDC’s Contracting Officer’s Representative (COR). A key activity is reconciling any leave taken by staff with what staff officially records within CDC’s timekeeping system. This task also includes assisting with and providing guidance on how to resolve timekeeping issues, such as Use or Lose Leave Restoration.
  
  Some specific activities include:
  • Collecting and filing timesheets and leave slips for DVP employees;
  • Reviewing DVP employees’ information in CDC time management system to account for any discrepancy between an employee's actual leave taken and the hours recorded in the time management system;
  • Providing guidance to DVP employees on how to correctly use CDC's time management system; and
  • Providing guidance to DVP employees on time and attendance regulations and provide regular updates to DVP management regarding adherence of timekeeping rules and regulations.

• The contractor shall manage all domestic and international DVP travel processes from initiation of travel authorizations to completion of travel and voucher processing. These services shall be provided in accordance with CDC policies and procedures, DVP standard operating procedures and technical guidance provided by the CDC COR. Contractor shall be responsible for activities such as:
  • Collecting manager-approved travel request paperwork and reviewing for completion and accuracy;
  • Submitting travel requests through the CDC travel system Concur, addressing unexpected travel issues that may arise, and ensuring that routine travel requests are approved at least two days prior to the staff member’s travel date;
  • Entering conference announcements and staff requests into the conference system for staff to attend conferences, workshops, seminars, meetings, etc., and following to completion with the conference approval process to ensure all requests are submitted, completed, and staff are notified of outcomes;
  • Prioritizing travel requests in a manner that ensures short-notice travel (i.e., notification of less than 3 business days) requests are immediately processed, tracked through to approval, and the traveler kept informed of approval status;
  • Processing travel vouchers for payment;
  • Educating travelers on CDC rules and regulations governing travel; and
  • Providing input and assistance with annual travel projections.

• Contractor is responsible for completing in-processing and out-processing tasks assigned to Program Assistants in the Systems for NCIPC…