Resource Management Coordinator

Maintain an organized and busy staffing inbox, automated database, and various staffing tools.
Ensure a response/resolution rate within 24 hours by tracking, managing, and resolving incoming requests and outgoing responses efficiently based on priority and status.
Communicate delays and provide continuous status updates in real time.
Manage and keep the staffing database up to date with all incoming requests and communications, adhering to the above priorities.
Communicate with Research Leaders to assign Researchers to projects that align with client and business needs, Researchers' majors/minors, their development, capacities, and availability.
Coordinate with the Research Team and Consultant Team to ensure timely follow-ups and resolution of requests in real time.
Resolve and/or elevate ad hoc requests, queries, and other daily tasks as they arise.
Assist with other staffing-related projects and needs as they arise.

• Exceptional process and detail orientation; results-driven creative thinker.
• At least intermediate proficiency in MS Suite (especially Excel, Lists, Teams).
• Openness and flexibility to work with all types of personalities in a constantly moving and often changing environment.
• Comfort working in fast-paced, high volume, high touch, high impact situations.
• Flexibility and ability to respond to and address ad hoc requests that don’t necessarily follow structure.
• Prior experience in staffing is nice to have but not necessary.

Demonstrates exceptional process and detail orientation while managing staffing databases and communications efficiently. Capable of coordinating with diverse teams and adapting to fast-paced, high-volume environments to ensure timely resolution of requests.

• MS Suite Proficiency
• Staffing Database Management
• Effective Communication
• Process Orientation
• Flexibility in Fast-Paced Environments

• Database Management
• Request Tracking
• Data Entry
• Excel Proficiency
• List Management

• Detail Orientation
• Creative Thinking
• Interpersonal Skills
• Adaptability
• Problem Solving

• Staffing
• Research Coordination
• Client Needs Alignment
• High Volume Environment
• Real-Time Communication

• MS Excel
• MS Teams
• Staffing Tools
• Automated Database