Administrative Assistant

Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day.

If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor!

Title: Administrative Assistant (formal title is Office Experience Assistant)

Location: Atlanta, Georgia (3x a week in office required)

Job Function: Human Resources

Employment Type: Full‑Time

Industry: Computer and Network Security

We are seeking an organized, proactive, and culture‑driven Office Experience Administrator to support the daily operations and employee experience within our Atlanta office and global teams. This role is responsible for creating a welcoming, organized, and engaging workplace environment where employees, executives, and visitors feel supported.

In addition to managing office operations, this person will play a key role in coordinating workplace experiences, employee engagement initiatives, and culture‑building activities that strengthen connection and collaboration across the organization. The ideal candidate is highly organized, service‑oriented, self‑directed, and passionate about creating a positive employee experience.

Applicants must be legally authorized to work in the United States.

• Be on‑site at least three days per week to support employees, maintain office operations, and serve as the primary workplace contact.
• Manage day‑to‑day office operations, ensuring a clean, organized, and welcoming environment for employees, executives, and visitors.
• Oversee office supplies, vendors, procurement, deliveries, mail, building access, and parking management.
• Coordinate catering, meals, office hospitality, and meeting logistics, including setup and cleanup.
• Support workplace experience initiatives, including team events, employee activities, office communications, and event ticket management.
• Promote employee engagement by supporting Culture Ambassador initiatives, KEY Leaders, DIVERSE Networks, Water Cooler activities, and recognition programs.
• Manage rewards & recognition administration, including monthly expenses, award allocations, and related requests.
• Provide administrative support to HR, executives, and cross‑functional teams, including scheduling, expense coordination, shipping, organization, platform administration and ad‑hoc requests.
• Support a positive workplace culture by creating engaging employee experiences and ensuring smooth office operations.

• Prior experience in an administrative, office management, workplace experience, or employee engagement role preferred.
• Ability to self‑manage, prioritize tasks, and work independently in a fast‑paced environment.
• Strong organizational skills with excellent attention to detail.
• Professional, dependable, and service‑oriented mindset.
• Passion for employee experience, workplace culture, and creating meaningful connections.
• Comfortable balancing daily operational responsibilities with employee engagement initiatives and events.
• Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization.
• Familiarity with Microsoft Office tools, calendars, expense platforms, and administrative systems.
• On‑site (hybrid) role supporting the Atlanta office environment.
• Collaborative, people‑focused culture with opportunities to contribute to employee engagement and…