Front Office Representative

Front Office Representative

On-campus work in Atlanta, GA

We are seeking a highly organized and personable Front Office Representative to join our team. This role is crucial as the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. The Front Office Representative will manage a variety of administrative tasks, including answering phones, scheduling appointments, handling mail, and coordinating with other departments to facilitate smooth office operations.

Responsibilities:

• Greet and welcome visitors with a professional and friendly demeanor.
• Answer, screen, and route incoming phone calls efficiently.
• Schedule and confirm appointments for clients and staff members.
• Manage incoming and outgoing mail and packages.
• Maintain the reception area to ensure it is tidy and presentable.
• Assist with basic administrative tasks such as data entry and filing.

Requirements:

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience in a front office or customer service role.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with office equipment and computer software such as MS Office.
• Ability to multitask and work efficiently under pressure.