Office Manager

At Zelis, we Get Stuff Done. So, let’s get to it!

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Full-time in-office role

Hours:

8:30am – 5:00pm (Monday – Friday)

• Open and maintain reception/lobby area.
• Distribute visitor badges/collect at end of stay.
• Responsible for the management of all visitors, vendors, etc. Follow Zelis protocols as it pertains to entering Zelis’ space. Provide security team monthly visitor logs for reporting/auditing purposes.
• Track/order/stock all kitchen and office supplies.
• Work with facilities leads to update facilities documents and/or compose communications.
• Manage stocking of first aid kits.
• Manage weekly lunch vouchers.
• Process requisitions for supplies and equipment (non-project based).
• Handling of all incoming/outgoing USPS/carrier packages.
• Scanning of specific departmental mail (legal, tax, etc.).
• Tour the entire space weekly to ensure it is clean and in order. Report any issues to facilities manager.
• Stock larger conference rooms with supplies (pads, pens, etc.).
• Clean out workstations/offices when necessary.
• Submit work orders with property management follow through until completion.
• New hire onboarding (preparation of space, building access, signage, etc.).
• Manage all facility location activities.
• Assist with in-office meetings to include setting up meetings, catering, food deliveries, etc.
• Floorplan coordination.
• Work with facility team members on policies and procedures.
• Emergency evacuation team member/coordinator.
• Disseminate relevant Zelis/building related communications to location’s distribution list.
• Supports Facilities team/projects and any special initiatives as needed.
• Assist other teams (Zelis Cares, Executive Assistants, etc.) with in-office needs, as necessary.
• Assist Facility Manager with projects and special initiatives as assigned.

• 2-3 years equivalent relevant work experience.
• Demonstrated experience in event coordination.
• Strong experience in Microsoft Office Suite. (Excel, PowerPoint, Word).
• Excellent written, verbal, negotiation, and planning skills.
• Have a “hands on” approach working in a fast-paced environment, solve problems effectively and creatively while maintaining a high level of flexibility, professionalism.
• Excellent communication and influencing skills at all levels of the organization; calm under pressure.
• People skills with ability to interact with diverse…