Front Office Assistant

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

We are seeking a dependable and professional Front Office Assistant to support daily office activities while providing a welcoming experience for customers, visitors, and team members. This entry-level role is ideal for someone who is organized, approachable, and interested in developing customer service and administrative skills.

• Respond to general questions and provide helpful information.
• Assist customers with routine requests and follow-ups.
• Maintain a clean, organized, and welcoming front office area.
• Assist with scheduling and coordinating routine office activities.
• Receive and organize mail, deliveries, and general correspondence.
• Maintain organized visitor and customer information.
• Support team members with general administrative and customer service tasks.
• Help coordinate communication between customers and office staff.
• Assist with organizing office materials and supplies.
• Maintain accurate records and routine office information.
• Help ensure daily front office activities run smoothly.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Strong organizational and time management abilities.
• Excellent attention to detail.
• Ability to manage multiple responsibilities efficiently.
• Comfortable interacting with customers and visitors in person and by phone.
• Reliable, adaptable, and dependable.
• Previous front office, administrative, receptionist, customer service, retail, or hospitality experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on office and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching